T-Mobile reviews

3.6

62% would recommend to a friend

(23,191 total reviews)
avatar

Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
4.0
Jun 22, 2011
Recommend
CEO approval
Business Outlook

Pros

The management is super supportive, the benefits are fantastic through United Health. You get paid time off based on how much you work/how long you've been there, co-workers are supportive and focus a lot on team sales. A very respectful work environment.

Cons

The only really downside of working at T-Mobile is the compensation. The hourly pay is low and the comission is lower then other cell companies. Also you sometimes work long hours and sitting is frowned upon, so after a 9 hour shift and not that great of pay kind of frustrates you.

4.0
Jun 22, 2011
Recommend
CEO approval
Business Outlook

Pros

Good mid-level management, supportive environment where you can develop new professional skills. Great benefits and good pay. A relatively flat organization, my work as a senior analyst and then finance manager has exposed me directly to the top executives -- great to either build confidence or shatter it, but good learning experiences either way!

Cons

Not much opportunity for advancement in terms of upward mobility. It's been difficult to move up and create greater financial opportunity. Executives lack commitment to a vision and are overly focused on short-term results (see below, though, for potential justification).

2.0
Jun 20, 2011
Recommend
CEO approval
Business Outlook

Pros

value values values, the company sticks to there guns on ethics great benefits decent pay

Cons

this was an AMAZING company to start. had a great time seeking promotions and getting to know everyone to stake my claim on a higher position. Once word got out of the AT&T buyout everything changed. it went from "take care of the customer" to "sell them something at all costs". the whole environment shifted from a great place to work where you knew in the end you were doing what was right by the customer to high pressure sales on board a sinking ship. it became very clear in the latter stages of the acquisition that the name of the game became about locking as many customers in to a contract to secure what little bit of debt relief they could. Started as a great opportunity, 6 months later, it took everything I had to take one more call.

Viewing 22618 - 22620 of 23,191 Reviews

Glassdoor has 24,573 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.