T-Mobile reviews

3.6

62% would recommend to a friend

(23,170 total reviews)
avatar

Srini Gopalan

50% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
4.0
Aug 16, 2010
Recommend
CEO approval
Business Outlook

Pros

Great commission. Great incentives. Great benefits. Great coworkers.

Cons

Slow promotions. Sometimes arbitrary policies from some corporate big wigs pet project. Got to have "pep".Some customers can get irate but you get used to it. Thus the great commission! :-D

3.0
Aug 14, 2010
Recommend
CEO approval
Business Outlook

Pros

*Benefit package is top notch, including free money for college *Open door policy, express any concern to the lowest or highest manager available and anyone will hear you out *Competitive Pay comapred to the industry

Cons

* Office politics run too deep * Promotions are few and far between, regardless of your performance. It's more how you can "talk the talk" than "walk the walk"

5.0
Aug 13, 2010
Recommend
CEO approval
Business Outlook

Pros

Great pay per hour if you have previous experience.. The commission is also very good if you know what you're talking about. You gain trust easily with customers if you can hold up a conversation and refer them to products instead of taking orders. Your monthly quotas are definitely hittable as well. Great environment between employees in my store.

Cons

There may be times where the systems will go down or customer care not staying consistent on helping you out within customer problems. There really isn't too many problems to complain about.. just if i had to knit pick on issues.

Viewing 22798 - 22800 of 23,170 Reviews

Glassdoor has 24,549 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.