T-Mobile reviews

3.6

62% would recommend to a friend

(23,145 total reviews)
avatar

Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
4.0
May 8, 2009
Recommend
CEO approval
Business Outlook

Pros

I found T-Mobile a great place to get experience and grow professionally.

Cons

Compensation, needing to support 24x7, strange anti-Microsoft bias and love of Atlanta technologist within IT

3.0
Apr 30, 2009
Recommend
CEO approval
Business Outlook

Pros

Good benefits, opportunity for interesting meaningful work

Cons

Slow to make decisions. Too many management layers, no clear decision making authority.

4.0
Apr 27, 2009
Recommend
CEO approval
Business Outlook

Pros

Great, knowledgable people with awesome benefits and pay. They take very good care of their people and strive to make their customers feel like they are welcome. Customer service team is outstanding and goes out of their way to help a rep and their customer get the very best of everything to ensure that the customer's standards are more than exceeded. Teams at store level are very close and very competitive but cultivate a "grow as a store" culture. At my store, we had a no man is left behind attitude and would do anything we could to make sure everyone met / exceeded quota and enjoyied their time at work.

Cons

Very little turn over so small amount of opportunity for promotions... even after years with the company and an awesome track record... cutting commissions/pay on top of an already confusing structure.

Viewing 23011 - 23013 of 23,145 Reviews

Glassdoor has 24,521 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.