T-Mobile reviews

3.6

62% would recommend to a friend

(23,145 total reviews)
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Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
1.0
Apr 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Stable/secure company due to lots of customers. Fringe benefits (i.e., discounted employee cell phone plan) are useful and appreciated by employees. Also, the option to get a new cell phone every few years as an employee is another nice perk of being an employee. Employee team-building trips are fun and the variety of trips is also nice.

Cons

Low salary is the biggest downside to working at this organization. Similar cell phone companies pay their employees far better than this organization is capable of doing. Lack of growth opportunities is another factor why employee morale is down and they tend to have a high turnover rate in certain departments. Employees at this organization don't respect one another and management has no regard for lower-level employees contrary to what management may say.

4.0
Apr 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Its easy if your people oriented , you get paid well, hourly and commission is good, it use to be great. I use to average 1500-2400 a month on commission as a Part Timer. I worked with other reps who averaged between 2500-4000 a month full time.

Cons

Monthly Quota, and now t mobile has changed its employees compensation package to something called "simple comp" and its terrible! I wish t mobile compensation structure would have stayed the way it was before.

5.0
Apr 24, 2009
Recommend
CEO approval
Business Outlook

Pros

They have stated values and they live the values. They put the employee as number one and the customer is why. They recognize that we are the face/voice of T-Mobile so they invest in thier people. It makes me feel valued.

Cons

It is a very fast paced, high pressure job. We have tough metrics to meet. I understand why we have tough metrics because we know if we don't live up to those metrics we won't be successful as a company but there are days it is tough when the customers are often very unkind and hateful.

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Glassdoor has 24,521 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.