T-Mobile reviews

3.6

62% would recommend to a friend

(23,145 total reviews)
avatar

Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
3.0
Apr 22, 2009
Recommend
CEO approval
Business Outlook

Pros

Great phone and other benefits Exposure to lots of exciting projects within the company Resources (i.e. consultants) when there is a budget Business is very short term focused...if you are really upset by a decision, just wait a few weeks and you won't remember, and the leadership will have changed its mind Same as anywhere, if you get to know some Dirs and VPs you have a bright future Great place for anyone with a short attention span and likes a lot of change...change for the sake of change

Cons

Resources (i.e. consultants) when there is a budget: capable employees often overlooked in the spirit of feeding the consultant hoards Business is very short term in focus because incentives are short term in focus No incentive for long term strategic or enterprise projects Leadership at a very high level sees Wireless as a growth business, even though wireless business is approaching 85% market penetration Behind on 3G build out compared to competition so network is getting most of the attention right now Does not work very hard to build in-house expertise Reorganization of departments happen more frequently than full moons in the sky Most people I talk to tell me they have never done the job they were hired to do Salaries capped for the year and bonus and other incentives are drying up

3.0
Apr 22, 2009
Recommend
CEO approval
Business Outlook

Pros

Vacation and sick time. Health benefits. Employee phone plan.

Cons

Limited to no promotable opportunities past RSM. Rapidly downward spiraling of an excellent culture that used to live by an amazing set of values, changing into a cookie cutter white collar red tape machine that has lost it original focus.

2.0
Apr 20, 2009
Recommend
CEO approval
Business Outlook

Pros

The health benefits are great. When we have the tools we can provide outstanding customer service.

Cons

Leadership does not listen to the front line employees. Sometimes I wonder if the people who come up with all the rules have ever stepped foot on the sales floor. Most people feel like you have to be "friends" with upper management to get a promotion. More focus on bringing new people in then promoting the good people you have.

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Glassdoor has 24,521 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.