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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,137 total reviews)
      avatar

      Srini Gopalan

      51% approve of CEO

      51% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Compensation and benefits

      3.5

      Culture & values

      3.4

      Work/Life balance

      3.3

      Career opportunities

      3.0

      Senior management

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      23K reviews
      3.0
      Aug 20, 2008

      could be better, could be worse

      Retail sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      benefits-a lot of vacation time, great phone plan, medical coverage. enjoy reading the forums where employees can read other employees' opinions, but it is hard to find (on one voice somewhere?) everyone I work with is fabulous.

      Cons

      communication of changes is really lacking, pay is decreasing dramatically, launch dates get postponed 90% of the time, making changes to mirror other carriers in relation to the added fees, too many metrics. glad to see there is cross-channel experiences, but wonder if it is going to do anything. there should be real hands on trainings for new products, have to figure it out yourself

      1.0
      Aug 20, 2008

      If you enjoy spending time with those who matter most to you --- DON”T apply here!

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no longer any positives to working at T-Mobile since the reorganization in early 2007 --- at that time we were told that the company was moving in a new direction. Times change & we needed to change with them --- so they “let experienced people go” and promoted inexperienced people --- not to mention giving the biggest market to a ‘robot’ someone who in no way shape or form motivates his sales team to go out & get others excited. Instead there are always ‘fire drills’ that only amount to causing some of us to see our doctors due to the stress.

      Cons

      Personal life no longer exists. For a company that advertise ‘sticking together’ they sure don’t practice it with their employees == at least not here on the east coast. We take the on line course regarding only working 8hrs. and if you happen to go over then by all means document it so that you are paid. Well when this does occur management doesn’t want to approve it – they make you feel like a slacker or guilty for having a life outside the company! I am sorry but I no longer feel appreciated -- instead I am constantly faced with the threat of termination!

      Viewing 23095 - 23097 of 23,137 Reviews
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      ReviewsT-Mobile reviews

      Glassdoor has 24,512 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.