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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,156 total reviews)
      avatar

      Srini Gopalan

      51% approve of CEO

      51% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Compensation and benefits

      3.5

      Culture & values

      3.4

      Work/Life balance

      3.3

      Career opportunities

      3.0

      Senior management

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,156 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      23K reviews
      4.0
      Feb 11, 2023

      Good Culture, Great People, but Difficult to get Promoted

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - You get to work with some really talented and compassionate people. - Fairly laid back (Everyone wears jeans + T-Mobile swag at the office). - Hybrid model, with some roles offering fully remote - Compensation is very generous compared to other companies in the North Texas area - You get tons of free swag. A ridiculous amount actually (I'm literally running out of drawer+closet space because of it) - A very fun and energetic culture.

      Cons

      - Can be difficult to get promoted due to how teams and projects are funded. For example, we have an Associate Software Engineer on our team who has been working well above his pay grade for 2+ years now. EVERYONE, including his manager, has been trying to get him promoted to the standard SE role. He gets shoutouts constantly, highlighted in corporate news letters, and even accepted an award at an in-person event last year -but he can't get promoted to SE because there isn't an extra FTE role available on our team. Its been this way for 2 years, and I'll be surprised if he sticks around for 3. It's ridiculous.

      1.0
      Jan 24, 2023

      They only care about metrics

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay, PTO and WFH but only 2 days a week.

      Cons

      Everything else. The most soul sucking job I have ever had. They only care about numbers. T-mobile doesn't want thier customers to call customer care. They grade us on how many times a customer will call back. Next month it will be some new dumb metric for the (ones who are off the phones) leaders to nitpick.

      Viewing 244 - 246 of 23,156 Reviews
      Related searches: T-Mobile jobs | T-Mobile salaries | T-Mobile benefits | T-Mobile interviews | T-Mobile conversations
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      Glassdoor has 24,533 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.