T-Mobile reviews

3.6

62% would recommend to a friend

(23,157 total reviews)
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Srini Gopalan

50% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
1.0
Jan 14, 2022

Positive pretenders

Recommend
CEO approval
Business Outlook

Pros

The pros of this company is the benefits for health insurance, stocks and education are very good. Maybe for a college student it could be a good job for a couple years at most. The fellow employees are good coworkers for the most part and compensation is decent especially in a higher volume store.

Cons

The opportunity for career advancement is a scam. They will say they have career advancement programs, mentorships, or job openings in several areas but the problems only arise when you attempt to move up to another role. In my time with T-Mobile, I have done their advancement programs, completed stretch assignments and have worked with a few mentors in different roles. Everyone always is positive and motivating when you are striving to advance your career so I can’t fault the individual people but when it comes to getting a chance after applying for a role, it is almost nonexistent. Several times for an assistant manager position, they would just move existing asst. managers from other areas when the headcount in that area changed or they would post a job opening with the choice already decided. There are so many examples of this kind of thing I can give it is endless. The main problem I have with it all is that they keep giving you hope that something might happen but as soon as it gets close they swipe the rug from under you. Mentally and emotionally draining to work for.

1.0
Jan 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Aggressive compensation packages and benefits and once was a place of pride under the leadership of John Legere.

Cons

Mike Sievert & Jon Freier lack emotional intelligence and inspirational leadership. They have created a culture where profits take precedence, with the tradeoff being employee health and work life balance. Mass layoffs drive short term revenue gains however it places unnecessary strain on Employees who have to pick up the work of their collogues who got laid off without backfill. The running joke is that employees are only identified by their personnel number. Cutting costs hasn't only impacted T-Mobiles employees, but their distribution partner business is also feeling the effects as they have seen a reduction in their cash flows and month 1 commissions. The Dealer channel no longer feels valued as they are asked to invest substantial capital or lose their business due to termination. Dealers, invest their entire livelihood into the T-Mobile brand and are being terminated for reasons outside of their control in the name of profits.

1.0
Jan 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, great benefits, not much else.

Cons

Poor corporate leadership. No faith in the direction the current CEO is taking the company. Your stock isn't plunging because your employees are wfh, despite wanting to bring everyone back into the office to fix the issue you're just putting people's lives at risk for no reason. The reason it's plunging and you're getting sued for security breaches is because you outsourced tons of jobs.

Viewing 259 - 261 of 23,157 Reviews

Glassdoor has 24,534 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.