Is T-Mobile a good company to work for as a Store Operations Associate?

Store Operations Associate professionals working at T-Mobile have rated their employer with 3.4 out of 5 stars in 1,061 Glassdoor reviews. This is a lower than average score with the overall rating of T-Mobile employees being 3.6 out of 5 stars. Search open Store Operations Associate Jobs at T-Mobile now and start preparing for your job interview by browsing frequently asked Store Operations Associate interview questions at T-Mobile .

Does T-Mobile pay Store Operations Associate employees well?

Store Operations Associate professionals rate their compensation and benefits at T-Mobile with 4.1 out of 5 stars based on 1,061 anonymously submitted employee reviews. This is 5% better than the company average rating for salary and benefits. Find out more about Store Operations Associate salaries at T-Mobile.

How happy are Store Operations Associate professionals working at T-Mobile?

63% of Store Operations Associate employees at T-Mobile would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Store Operations Associate professionals have also rated T-Mobile with a 2.9 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.3 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at T-Mobile?

Mobile Expert (3047) , Sales Associate (1267) , Retail Sales Associate (1130) , Sales Representative (755) , Customer Service Representative (700) , Retail Store Manager (671) , Retail Associate Manager (547) , Account Executive (378) , Manager (314) , Store Manager (298) , Retail Sales Representative (270) , Sales (207) , Software Engineer (195) , Assistant Manager (165) , Account Expert (157)

What are the pros of working at T-Mobile according to real employee reviews?

"Mobile benefits are great and I could imagine someone working at HQ is very happy with life because of them." ((in 3519 reviews)); "Good pay working part time when at the right store with the right traffic and are good at sales." ((in 2148 reviews)); "This is a company with a great culture and a set of policies that are very positive for employees." ((in 934 reviews)); "So many great people that work here Positive results in the past few years have created good momentum" ((in 791 reviews)); "commission based is good and bad. it depends on traffic of store and promotions" ((in 665 reviews))

What are the cons of working at T-Mobile according to real employee reviews?

"Poor Management Unprofessional You might get unlucky and get a manager that doesn't know what he is doing and the employees suffer" ((in 949 reviews)); "Bad manager who has no idea what is going on a day to day basis?" ((in 530 reviews)); "Executive Management and Senior Leadership is lacking direction and does not back you up or provide any constructive coaching." ((in 388 reviews)); "long hours for the job; a multitude of supervisors that you are required to give information to ensuring that job is complete to their satisfaction" ((in 341 reviews)); "Bad upper management not considerate" ((in 293 reviews))

T-Mobile Store Operations Associate reviews

3.4

63% would recommend to a friend

(1,061 total reviews)

Srini Gopalan

30% approve of CEO

43% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,061 reviews)

Ratings by demographic groups

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Store Operations Associate employees have rated T-Mobile with 3.4 out of 5 stars, based on 1,061 company reviews on Glassdoor. This indicates that most Store Operations Associate professionals have a good working experience there. T-Mobile is rated in line with the average (within 1 standard deviation) by Store Operations Associate professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Mar 7, 2012

Great Specialty Retail Envirnment to Work In

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

40 hours per week as manager generous benefits amd vacation package positive work environment team work environment both in store and in region

Cons

Retail hours of course, which means open every day of the year except for Christmas Day and Thanksgiving Day Recent lack of direction Hour allotments for smaller stores

4.0

Feb 29, 2012

A good run

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Solid pay vs. expectation, good amount of product available for self learning

Cons

always changing vision, extremely low labor allotment questionable decisions made be senior leadership surrounding portfolio, marketing strategy etc.

3.0

Jan 30, 2012

Great Benefits, horrible upper level managment

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits, some of the best I have ever had

Cons

Customers for the most part are bad. They are usually poor credit customers, that think they are entitled to everything for free Directors and above are incompetent, they seem to have their positions because they know somebody. I have never seen so many with so little experience in the cellular field. What works selling bikinis doesn't work selling phones.

Viewing 1021 - 1023 of 1,061 Reviews

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T-Mobile Store Operations Associate reviews

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Great Specialty Retail Envirnment to Work In

A good run

Great Benefits, horrible upper level managment

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