T-Mobile Store Operations Associate reviews

3.4

63% would recommend to a friend

(1,060 total reviews)
avatar

Srini Gopalan

30% approve of CEO

43% positive business outlook

Store Operations Associate employees have rated T-Mobile with 3.4 out of 5 stars, based on 1,060 company reviews on Glassdoor. This indicates that most Store Operations Associate professionals have a good working experience there. T-Mobile is rated in line with the average (within 1 standard deviation) by Store Operations Associate professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Jul 9, 2010
Recommend
CEO approval
Business Outlook

Pros

The benefits are great especially since they offer them to all employees whether they are part time or full time. For a Sales based job there is minimal stress which was my original reasoning for leaving AT&T.

Cons

The pay used to be great but the commission compensation has changed and not for the better. Expect to only take home your hourly check plus half of whatever the base commission pay out is.

2.0
Jun 24, 2010
Recommend
CEO approval
Business Outlook

Pros

great discount, leaders are hands-off.

Cons

Lack of communication between the RSM and their Market Managers; unrealistic expectations for performance. Poor labor budgets for stores - come on 144 hours with 40 for me and 104 for my team, for ONE WEEK? And we are expected to take time to go over every detail with a customer? Do you realize how many people walk out because they hate waiting????

4.0
Jun 19, 2010
Recommend
CEO approval
Business Outlook

Pros

Its a great company to work for with a lot of room for internal growth by far one of the best places I have work

Cons

I found it hard to come up with any cons as to why i didn't like T-Mobile if i have to say anything i would say it is hard to terminate an employee for things that they should just let them go for.

Viewing 1039 - 1041 of 1,060 Reviews

Glassdoor has 24,575 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.