Is TP a good company to work for as a Client Associate?

Client Associate professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,499 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at TP .

Does TP pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at TP with 3.9 out of 5 stars based on 12,499 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about Client Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13887) , Customer Service Representative (CSR) (5150) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2008 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1751 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1499 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1248 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3851 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2479 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 395 reviews)); "Long hours accompanied with the days off split off in a week (9 hours work shifts containing 1" ((in 292 reviews))

TP Client Associate reviews

4.1

83% would recommend to a friend

(12,499 total reviews)

Jorge Amar

93% approve of CEO

77% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (12,499 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Client Associate employees have rated TP with 4.1 out of 5 stars, based on 12,499 company reviews on Glassdoor. This indicates that most Client Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

12K reviews

1.0

Oct 29, 2016

Do not work here!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

No experience required. Training is spot on, it is Apple after all! Everyone who works here (Minion/TL) is usually pretty nice too. High up managers are useless though!

Cons

Will look for any reason to put you into disciplinary. Poor bonus scheme, even if you do hit bonus its not worth it. No sick pay, regardless of how long you have been there. Awful shift rotations. You WILL work 5/7 days full time. You could do any shifts between 8AM-8PM spread across any of these days. It would make sense to start between 8/9am everyday to make rota's easier, not in this company. My second final week I worked there I started at 7.55am, 930am, off (Wednesday), 10.30am, off (Friday), 830am, 930am. Holidays are almost impossible as they judge giving you days off dependent if the call center can hold the volume of calls for that day. Normally, this isn;t the case due to sickness and low headcount because of high staff turn over.

TP Response

7y

Thank you for bringing this to our attention. We wanted to provide employees a fun and great working environment. We hope you can share this with us via our http://bit.ly/TPHR-newform for investigation.

1.0

Oct 23, 2016

dangerous

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

there is nothing good about them from what i see

Cons

everything. they have a hard time paying people

TP Response

9y

We are sorry to hear that you felt this way. We are committed to providing our employees a positive experience with us with regard to support, benefits, compensation and the like.

5.0

Oct 23, 2016

Teleperformance USA

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They have steady work and you get pay raises and a lot of incentives

Cons

long work hours and a lot of angry customers

TP Response

9y

We appreciate your feedback. We always make sure to provide our employees good benefits and corresponding incentives so that they will be encouraged to work harder. Have a great day!

Viewing 12208 - 12210 of 12,499 Reviews

Jobs at TP

Agente de Call Center con Inglés Básico / Home Office en Quintana Roo

Atención al Cliente en Español / Inglés Básico | Call Center Sin Experiencia + Bono de $5,000

Solo Chat/ No llamadas / Agente de call center bilingue de Atención a Clientes

Ciudad de México

View job

EJECTUTIVO TELEFONICO SIN EXPERIENCIA

Agente de Call Center con Inglés Básico y Horario Flexible ¡Contratación Inmediata!

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TP

TP Client Associate reviews

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Do not work here!

dangerous

Teleperformance USA

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