Is TP a good company to work for as a Client Associate?

Client Associate professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,499 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at TP .

Does TP pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at TP with 3.9 out of 5 stars based on 12,499 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about Client Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13887) , Customer Service Representative (CSR) (5150) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2008 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1751 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1499 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1248 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3851 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2479 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 395 reviews)); "Long hours accompanied with the days off split off in a week (9 hours work shifts containing 1" ((in 292 reviews))

TP Client Associate reviews

4.1

83% would recommend to a friend

(12,499 total reviews)

Jorge Amar

93% approve of CEO

77% positive business outlook

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Client Associate employees have rated TP with 4.1 out of 5 stars, based on 12,499 company reviews on Glassdoor. This indicates that most Client Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

12K reviews

1.0

Oct 3, 2016

Worse than hell

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice friendly colleagues, handy location

Cons

Rude ignorant managers, very unhelpful managers, bullying managers, antiquated computer systems which requires me to attend 30min unpaid before my shift to get logged on, actual mould growing on keyboards, melting heat in summer people have passed own and thrown up from heat, these people do not care about anyone everyone in there is just a number to them, zero tolerance to sick leave no matter how Ill you are, being humiliated if u need to go to the loo more than a few times a day, minimal training but if people ask for further training or help we were told they are too short of staff minimal training meet ridiculous targets or they get rid of you.

TP Response

7y

Your concern is alarming. We want to know more about this. Kindly share this with us via http://bit.ly/TPHR-newform so that we can address the issue. Thank you.

3.0

Sep 28, 2016

Customer Service Rep

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Friendly, relaxed, working environment, team leaders were also very helpful. Training was great, felt ready to be on the floor afterwards, and it was paid as well. Coworkers were friendly as well, good bonus incentives.

Cons

Short shifts, and the pay was only minimum wage. A lot of the customers can be irate and threatening, so I think we should be paid more to have to deal with that almost all day.

TP Response

7y

We appreciate your review. We always make sure to provide a positive environment for our employees while rewarding them with competitive income and plenty of career opportunities. Best regards!

1.0

Sep 26, 2016

Poor Company to work for

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The company is poor and therefore has no pros to it whatsoever, maybe as a stepping stone for your first job to get you into the world of work; however, not for a career.

Cons

Staff Wages do not reflect the work that you do, Benefits are shockingly bad, Career Progression is non existing and management do not help you progress, they say they will put you on courses but never do

TP Response

7y

We are thankful for taking time to share with us your feedback. We see to it that we provide our employees a good and comfortable working experience. We also make sure to provide a competitive income with incentives and additional bonuses to encourage our employees to work hard. Our company also ensures that we have plenty of opportunities for career growth. We would love to have you share your feedback with us via http://bit.ly/TPHR-Form.

Viewing 12214 - 12216 of 12,499 Reviews

Jobs at TP

Atención al Cliente en Español / Inglés Básico | Call Center Sin Experiencia + Bono de $5,000

EJECTUTIVO TELEFONICO SIN EXPERIENCIA

EJECUTIVO TELEFONICO, NO VENTAS NO COBRANZA

EJECTUTIVO TELEFONICO BILINGÜE SIN EXPERIENCIA

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Worse than hell

Customer Service Rep

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