Is TP a good company to work for as a Customer Operations Agent?

Customer Operations Agent professionals working at TP have rated their employer with 4.5 out of 5 stars in 3,557 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Operations Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Operations Agent interview questions at TP .

Does TP pay Customer Operations Agent employees well?

Customer Operations Agent professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 3,557 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Customer Operations Agent salaries at TP.

How happy are Customer Operations Agent professionals working at TP?

93% of Customer Operations Agent employees at TP would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Customer Operations Agent professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.5 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13878) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1989 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1770 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good environment is good." ((in 1254 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3779 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2480 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1517 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews)); "Poor communication and lack of support" ((in 283 reviews))

TP Customer Operations Agent reviews

4.5

93% would recommend to a friend

(3,557 total reviews)

Jorge Amar

91% approve of CEO

87% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Operations Agent employees have rated TP with 4.5 out of 5 stars, based on 3,557 company reviews on Glassdoor. This indicates that most Customer Operations Agent professionals have an excellent working experience there. TP is rated 21% above average by Customer Operations Agent professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

4K reviews

4.0

Mar 16, 2026

Glassdoor review

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Value it's people and good environment

Cons

So far there's none, just got hired recently

TP Response

3mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Mar 13, 2026

Glass door Survey

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Pretty good company and great place to work.

Cons

Nothing to say no bad review.

TP Response

3mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Mar 13, 2026

Supportive environment

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Employees receive support from colleagues and supervisors.

Cons

Training support sometimes delayed or insufficient

TP Response

3mo

Your feedback helps us grow. We’re committed to listening, learning, and evolving to meet the needs of our employees while maintaining a respectful and ethical workplace.

Viewing 82 - 84 of 3,557 Reviews

Jobs at TP

Agente de Call Center con Inglés Básico / Home Office en Quintana Roo

Solo Chat/ No llamadas / Agente de call center bilingue de Atención a Clientes

Ciudad de México

View job

EJECTUTIVO TELEFONICO SIN EXPERIENCIA

EJECUTIVO TELEFONICO, NO VENTAS NO COBRANZA

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TP

TP Customer Operations Agent reviews

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