Is TP a good company to work for as a Customer Operations Agent?

Customer Operations Agent professionals working at TP have rated their employer with 4.5 out of 5 stars in 3,553 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Operations Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Operations Agent interview questions at TP .

Does TP pay Customer Operations Agent employees well?

Customer Operations Agent professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 3,553 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Customer Operations Agent salaries at TP.

How happy are Customer Operations Agent professionals working at TP?

93% of Customer Operations Agent employees at TP would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Customer Operations Agent professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.5 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13852) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (706) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2034 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1782 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1775 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1513 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1273 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3763 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2466 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1526 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 288 reviews))

TP Customer Operations Agent reviews

4.5

93% would recommend to a friend

(3,553 total reviews)

Jorge Amar

90% approve of CEO

87% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Operations Agent employees have rated TP with 4.5 out of 5 stars, based on 3,553 company reviews on Glassdoor. This indicates that most Customer Operations Agent professionals have an excellent working experience there. TP is rated 21% above average by Customer Operations Agent professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

4K reviews

5.0

Jun 17, 2026

Supportive team and training, but high stress and workload

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Supportive teammates, good training, competitive salary, and career growth opportunities.

Cons

High workload, stressful calls, changing metrics, and rotating schedules.

TP Response

1w

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Jun 17, 2026

Good workplace but can be hectic at times

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Everything is good and perfect

Cons

Very hectect but it’s manageable

TP Response

1w

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

3.0

Jun 16, 2026

Clear career path, but salaries are low

Sales agent

Recommend

CEO approval

Business Outlook

Pros

clear career path, as the organization is huge

Cons

low salaries but performance bonuses/commissions made it worth it at the time

Viewing 7 - 9 of 3,553 Reviews

Jobs at TP

Agente de Atención a Clientes Call Center- Elige tus horarios AM y PM

Ciudad de México

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Agente bilingüe de atencion a clientes ¡Labora 5 días x Semana!

Ejecutivo de Atención a Clientes Bilingue Call Center | Turno Nocturno

Moderador de contenido / Sin Experiencia y 2 días de descanso

Moderador de contenido sin experiencia / Back office / Revision y moderacion de contenido digital

View all Customer Operations Agent Jobs

TP

TP Customer Operations Agent reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Supportive team and training, but high stress and workload

Good workplace but can be hectic at times

Clear career path, but salaries are low

Jobs at TP

TP reviews FAQs

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