Question 1

Is TP a good company to work for as a Customer Operations Agent?

Accepted Answer

Customer Operations Agent professionals working at TP have rated their employer with 4.5 out of 5 stars in 3,553 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Operations Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Operations Agent interview questions at TP.

Question 2

Does TP pay Customer Operations Agent employees well?

Accepted Answer

Customer Operations Agent professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 3,553 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Customer Operations Agent salaries at TP.

Question 3

How happy are Customer Operations Agent professionals working at TP?

Accepted Answer

93% of Customer Operations Agent employees at TP would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Customer Operations Agent professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.5 rating for culture and values and 4.4 rating for career opportunities.

Question 4

What are the top reviewed jobs at TP?

Accepted Answer

Customer Service Representative (13852), Customer Service Representative (CSR) (5145), Customer Service Agent (2586), Analyst (1525), Customer Service (1477), Expert em Interação (1407), Content Moderator (1240), Supervisor (1108), Call Center Agent (1068), Customer Service Associate (934), Agent (895), Team Leader (813), Executive (778), Operations Customer Expert 1 (705), Agente De Atendimento (632)

Question 5

What are the pros of working at TP according to real employee reviews?

Accepted Answer

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2034 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1782 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1775 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1513 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1273 reviews))

Question 6

What are the cons of working at TP according to real employee reviews?

Accepted Answer

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3763 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2466 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1526 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 288 reviews))

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Convenient remote work but low salary and benefits

Good salary overshadowed by poor management

Good opportunity for fresh graduates but high pressure

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