TTEC Client Operations Associate reviews

3.2

50% would recommend to a friend

(2,989 total reviews)
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Kenneth D. Tuchman

54% approve of CEO

45% positive business outlook

Client Operations Associate employees have rated TTEC with 3.2 out of 5 stars, based on 2,989 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have a good working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Client Operations Associate professionals compared to other employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

3K reviews
4.0
Oct 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work life balance hhh

Cons

Heavy work load the calls are back to back

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TTEC Response
8mo
Thank you for sharing your experience and for being part of the team for several years. We’re happy to hear you appreciated the work-life balance. We also value your feedback on workload — we understand the fast pace of customer service and continue exploring ways to better support our teams. Wishing you continued success in your career journey!
3.0
Oct 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Payment is not bad, you got a lot a vto and you can request pto once you have some

Cons

They reduced hours mandatory and you don't get pay the time you don't work

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TTEC Response
8mo
Thank you for sharing your feedback and for your continued service over the years. We’re glad to hear you value the flexibility of VTO and PTO options. We also take note of your comments regarding work hours and compensation — insights like yours help us identify ways to improve scheduling and support for our team members. We appreciate your dedication and wish you continued success in your role.
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Glassdoor has 13,258 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.