What are the top reviewed jobs at TTEC?

Customer Service Representative (2404) , Customer Service Representative (CSR) (817) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (152) , Insurance Agent (127) , Customer Service Agent (120) , Customer Service (113) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Inside Sales Representative (78) , Talent Acquisition Specialist (78)

What are the pros of working at TTEC according to real employee reviews?

"Good work from home setting very flexible" ((in 963 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 648 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 425 reviews)); "Great Culture and Values." ((in 218 reviews)); "Work environment is good and friendly" ((in 167 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 530 reviews)); "low salary — it feels like I’m not compensated well with the workload I have." ((in 504 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 451 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 153 reviews)); "•Sometimes poor communication amongst colleagues." ((in 102 reviews))

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TTEC

TTEC Client Operations Associate reviews

3.2

53% would recommend to a friend

(2,226 total reviews)

Kenneth D. Tuchman

53% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Operations Associate employees have rated TTEC with 3.2 out of 5 stars, based on 2,226 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have a good working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Client Operations Associate professionals compared to other employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

2K reviews

1.0

Dec 16, 2024

Shareholders should short

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There are none. It’s remote.

Cons

Executives are foolish. Thru mismanagement they lose 20 million a year thru simple fixes that are ignored. They exploit workers. Hire mainly minorities and pay them all 15 per hour.

4.0

Dec 14, 2024

Not too bad

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Transparent with payment and benefits

Cons

Micromanagement, unstable schedules, shifts change every month

3.0

Dec 10, 2024

Working at TTEC

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home Flexible Schedule

Cons

Back to back calls Low pay

Viewing 199 - 201 of 2,226 Reviews

Jobs at TTEC

Bilingual Service to Sales Representative – Spanish-English

Ciudad de México

View job

Bilingual Service to Sales Agent – English-Spanish

Proposal Content Specialist

Mexico

View job

View all Client Operations Associate Jobs

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TTEC

TTEC Client Operations Associate reviews

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Shareholders should short

Not too bad

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