TTEC Client Operations Associate reviews

3.2

53% would recommend to a friend

(2,227 total reviews)
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Kenneth D. Tuchman

53% approve of CEO

48% positive business outlook

Client Operations Associate employees have rated TTEC with 3.2 out of 5 stars, based on 2,227 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have a good working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Client Operations Associate professionals compared to other employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

2K reviews
2.0
Dec 3, 2024
Recommend
CEO approval
Business Outlook

Pros

It’s easy, the hours are pretty flexible and the PTO isn’t terrible. People are nice, and it was a quick hire job. They provide all equipment and it’s all off camera except training.

Cons

Don’t expect to move up or stay long. They micromanage like crazy, and expect you to be robots. I’ve been here a year and do not get raises, bonuses or any kind of advancement.

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TTEC Response
1y
Thank you for taking the time to share your experience! TTEC Digital and our 1,700 technology and consulting professionals across 13 countries, pioneer engagement and growth solutions that fuel exceptional client customer experiences (CX): https://ttecd.co/3Sj4qDQ Our independent sister company, TTEC Engage has 50,000 call center CSR employees who personally help clients’ customers in 80 countries: https://ttecd.co/45WsNKK TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
5.0
Nov 28, 2024
Recommend
CEO approval
Business Outlook

Pros

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Cons

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TTEC Response
1y
Thank you for your positive feedback! We're glad to hear you had a great experience.
Viewing 205 - 207 of 2,227 Reviews

Glassdoor has 13,268 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.