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      TTEC

      Engaged Employer

      TTEC Client Operations Associate reviews

      3.2

      50% would recommend to a friend

      (2,989 total reviews)
      avatar

      Kenneth D. Tuchman

      53% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Client Operations Associate employees have rated TTEC with 3.2 out of 5 stars, based on 2,989 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have a good working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Client Operations Associate professionals compared to other employers within the Recursos humanos industry (3.8 stars).

      Reviews by job title

      3K reviews
      2.0
      Feb 10, 2015

      It was an Okay place to work.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to get hired and easy training but after that you are kind of on your own.

      Cons

      Customer service wasn't the field for me. It was very easy to make enemies or to get fired.

      4.0
      Feb 8, 2015

      Great place to work!

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I loved working here. You get two breaks and a half hour lunch paid. Very flexible hours. Paid time off after working so many hours per week.

      Cons

      When I worked there, the only thing I didn't like was the fact that you had to try and sell the customer more services when they called in with problems with there current services.

      1.0
      Feb 4, 2015

      Absolutely terrible.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home. That's it. I have to write 20 words minimum here, however, working from home was, in all seriousness, the ONLY positive part of this position.

      Cons

      Horrible mismanagement. Terrible time management on behalf of leadership. Poor meeting tools. I felt as though I was being treated as a robot, not an employee. I understand that the position was remote, but there is a human being on each side of that telephone.

      Viewing 2836 - 2838 of 2,989 Reviews
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      Glassdoor has 13,262 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.