TTEC Desktop Support Associate reviews

3.6

73% would recommend to a friend

(41 total reviews)
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Kenneth D. Tuchman

74% approve of CEO

46% positive business outlook

Desktop Support Associate employees have rated TTEC with 3.6 out of 5 stars, based on 41 company reviews on Glassdoor. This indicates that most Desktop Support Associate professionals have a good working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Desktop Support Associate professionals compared to other employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

41 reviews
4.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

High Pay because of ND

Cons

Calls are non-stop and filing VL is hard.

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TTEC Response
4mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciated the compensation provided. We also take your comments about workload and process challenges seriously — feedback like this helps us identify ways to improve support for our employees. We wish you all the best in your future endeavors.
5.0
Aug 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Very friendly and active work enviroment.

Cons

Not clear career path for growth.

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TTEC Response
10mo
Thank you for sharing your feedback. We’re glad to hear you enjoyed the friendly and active work environment, and we take note of your comments on career growth. We appreciate the time you spent with us and wish you success in your next chapter.
3.0
Jun 29, 2025

Salary

Recommend
CEO approval
Business Outlook

Pros

Good and place is awesome

Cons

Stressful sometimes to work in that time

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TTEC Response
12mo
Thank you for sharing your experience. We're glad you enjoy the work environment and appreciate your honesty about the challenges. Your feedback about stress and management is valuable as we continue working to improve support for our teams.
Viewing 1 - 3 of 41 Reviews

Glassdoor has 13,259 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.