Is TTEC a good company to work for as a Operations Manager?

Operations Manager professionals working at TTEC have rated their employer with 4.5 out of 5 stars in 26 Glassdoor reviews. This is a higher than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Operations Manager Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at TTEC .

Does TTEC pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at TTEC with 3.5 out of 5 stars based on 26 anonymously submitted employee reviews. This is 12.1% better than the company average rating for salary and benefits. Find out more about Operations Manager salaries at TTEC.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2405) , Customer Service Representative (CSR) (817) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (120) , Customer Service (113) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"Good work from home setting very flexible" ((in 969 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 651 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 414 reviews)); "Culture is good and salalry also" ((in 226 reviews)); "Work environment is good and friendly" ((in 175 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 532 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 505 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 445 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 162 reviews)); "•Sometimes poor communication amongst colleagues." ((in 99 reviews))

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TTEC

TTEC Operations Manager reviews

4.5

99% would recommend to a friend

(26 total reviews)

Kenneth D. Tuchman

42% approve of CEO

36% positive business outlook

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Operations Manager employees have rated TTEC with 4.5 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most Operations Manager professionals have an excellent working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Operations Manager professionals compared to other employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

26 reviews

5.0

Jun 15, 2021

Great company

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Great learning environment Supportive upper management

Cons

Salary is capped, external hires get higher salary

4.0

Feb 6, 2019

Good Working environment and culture

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Great Company Culture Good Working Environment

Cons

Lower compensation versus other competitors

5.0

Sep 14, 2018

An Amazing Experience

Operations manager

Recommend

CEO approval

Business Outlook

Pros

3 years in TTEC, Only want to say thank you for all my managers for their confidence and to make me grow up in this company. A place where everyone have a fair chance to get promoted

Cons

As TTEC is a Worldwide company some information are very difficult to get.

Viewing 16 - 18 of 26 Reviews

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