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      TTEC

      Engaged Employer

      TTEC Customer Service Representative (CSR) Remote reviews

      3.5

      26% would recommend to a friend

      (10 total reviews)
      avatar

      Kenneth D. Tuchman

      43% approve of CEO

      26% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      10 reviews
      4.0
      Jan 10, 2026

      Worked FEMA program and loved it

      Customer service representative (csr) remote
      Recommend
      CEO approval
      Business Outlook

      Pros

      Provided equipment, able to make changes to the schedule if needed, some great team leads and managers (the ones I had were for sure)

      Cons

      Wasn't transferred to a different project when seasonal ended like I was told I could be even after completing the assessments passed them but when I tried to book the interview for any of the there were never any available times no matter how often I checked for over 2 months and then the invitation expired for it and I tried to contact them regarding the issue and never received a response to any of the several times I reached out.

      avatar
      TTEC Response
      5mo
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciated the equipment, schedule flexibility, and supportive team leads and managers. We also take your comments about project transitions and communication seriously — feedback like this helps us improve how we support employees during changes. We wish you continued success in your career journey.
      3.0
      Jul 12, 2025

      Ok but low pay considering what we do

      Remote customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good comradery with other employees, Team leads really seem to care

      Cons

      Low pay, we get penalized for things that are beyond our control.

      avatar
      TTEC Response
      11mo
      Thank you for your feedback and for your many years with the team. We're glad to hear you’ve had strong support from your peers and team leads. We've also noted your concerns around compensation and performance metrics. Input like this helps guide where we focus improvements.
      Viewing 1 - 3 of 10 Reviews
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      TTEC reviewsTTEC Customer Service Representative (CSR) Remote reviews

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