TTEC reviews

3.3

54% would recommend to a friend

(11,432 total reviews)
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Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,432 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
3.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good for freshers. Trainers are really professional and understanding

Cons

Micro-management is at it's peak. Office politics is very high

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TTEC Response
3w
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear that you found the training experience supportive and that our trainers made a positive impact during your journey with us. We also appreciate your honest comments regarding micromanagement and workplace dynamics, as feedback like this helps us identify opportunities to improve the employee experience and foster a more collaborative and supportive environment. We wish you all the best in your future endeavors.
4.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Collaborative, Welcoming, Gaming perks, Friendly Coworkers, Responsive and Responsible HR team.

Cons

Interview process was a little slow, Needed many approvals even after selected.

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TTEC Response
3w
Thank you for sharing your feedback and for your time with TTEC. We’re happy to hear that you had a positive experience with the collaborative culture, supportive coworkers, and responsive HR team. It’s also great to know you enjoyed the welcoming environment and employee perks. We appreciate your feedback regarding the interview and approval process, as insights like these help us identify opportunities to improve efficiency and the overall candidate experience. We wish you continued success in your future endeavors.
3.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, flexibility, remote work, flexible PTO

Cons

how feedback is given to the employee

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TTEC Response
3w
Thank you for sharing your feedback and for being part of TTEC. We’re glad to hear you value the benefits, flexibility, remote work opportunities, and flexible PTO. We also appreciate your honest feedback regarding how feedback is communicated to employees, as insights like this help us identify areas where we can continue improving the employee experience and strengthen supportive, constructive communication across teams. Wishing you continued success in your role.
Viewing 28 - 30 of 11,432 Reviews

Glassdoor has 13,230 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.