TTEC reviews

3.3

55% would recommend to a friend

(11,454 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,454 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
4.0
Oct 12, 2025
Recommend
CEO approval
Business Outlook

Pros

On Time posting of Salary Good Management

Cons

Low Salary Micro Manage Task HMO is clinic base They only have 3 days bereavement leave

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TTEC Response
8mo
Thank you for sharing your experience and for being part of the team for several years. We’re glad to hear you appreciated the management and payroll reliability. We also value your feedback on compensation, task management, and benefits — insights like these help us identify ways to enhance our employee experience. Wishing you all the best in your future opportunities.
2.0
Oct 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Fully remote position Provided basic equipment and initial training

Cons

Very poor management and unrealistic expectations No real break time — even restroom trips feel rushed Every task is timed and closely monitored Constant pressure to stay perfectly on schedule or risk losing points

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TTEC Response
8mo
Thank you for sharing your feedback. We’re glad to hear you appreciated the remote setup and training support. We also value your comments on workload expectations and management — insights like these help us continue reviewing how we can improve support, flexibility, and overall experience for our teams. We wish you all the best in your future opportunities.
1.0
Oct 11, 2025

Not my favorite place

Recommend
CEO approval
Business Outlook

Pros

Pay and OT availability, nothing really else.

Cons

management, training, systems, work hours, no advancement.

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TTEC Response
8mo
Thank you for sharing your experience with us. We’re glad to hear you appreciated the pay and overtime opportunities. We also value your feedback on management, training, and career growth — we continue to explore ways to strengthen leadership support and development for our teams. Wishing you all the best in your future endeavors.
Viewing 328 - 330 of 11,454 Reviews

Glassdoor has 13,255 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.