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      TTEC

      Engaged Employer

      TTEC reviews

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      3.3

      54% would recommend to a friend

      (11,433 total reviews)
      avatar

      Kenneth D. Tuchman

      59% approve of CEO

      47% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.0

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Senior management

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      1.0
      May 5, 2026

      Run if aquirred

      Sales operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work available which is nice.

      Cons

      Lost every benefit of my former company when we were acquired by this company. Turnover of upper management was incredibly high which led to huge process delays.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with TTEC. We take note of your comments regarding changes following the acquisition, benefits, and turnover in leadership, as these are important aspects of the employee experience. We understand how organizational transitions and process changes can impact day-to-day work, and feedback like yours helps highlight areas where we can continue to improve consistency, communication, and support for employees. We wish you all the best in your future endeavors.
      3.0
      May 1, 2026

      Normal review

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      WFH with full system provided for work

      Cons

      Nothing to talk about the cons

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Representative. We’re glad to hear you appreciated the work-from-home setup and the systems provided to support your role. We also appreciate you taking the time to share your overall experience, and we wish you all the best in your future endeavors.
      5.0
      Apr 30, 2026

      Great company with manageable back-to-back calls

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      Viewing 40 - 42 of 11,433 Reviews
      Related searches: TTEC jobs | TTEC salaries | TTEC benefits | TTEC interviews
      ReviewsTTEC reviews

      Glassdoor has 13,231 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.