TTEC reviews

3.3

54% would recommend to a friend

(11,431 total reviews)
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Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,431 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive leadership team, strong work-from-home flexibility, clear expectations, and opportunities to develop coaching and leadership skills. Great culture that encourages growth and recognition.

Cons

The role can be demanding, with multiple competing priorities and frequent changes. Time management is essential to stay ahead of daily responsibilities.

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TTEC Response
2d
Thank you for sharing your feedback and for your many years with TTEC. We’re pleased to hear that you’ve had a rewarding leadership experience and appreciate your recognition of our culture, development opportunities, and supportive environment. We also value your thoughtful feedback regarding competing priorities and administrative responsibilities. Insights like yours help us continue improving the experience for our leaders and employees. Thank you for your dedication and contributions, and we wish you continued success in your role.
3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, remote job. Computer provided.

Cons

Pay mediocre. High stress. High demand for proficiency and accuracy. No paid breaks. Micromanaged. Long sitting hours. Call center-type atmosphere. Disorganized management.

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TTEC Response
2d
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear that you valued the flexibility of remote work and the resources provided to support your role. We also appreciate your candid comments regarding compensation, workplace stress, management practices, and overall employee experience. Feedback like yours is important and helps us better understand where improvements can be made to support our employees and foster a positive work environment. We wish you all the best in your future endeavors.
3.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay was good and the team support

Cons

Customer constantly anger because they felt scammed

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TTEC Response
1w
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciated the pay and support from your team. We also understand your concerns about challenging customer interactions and recognize how demanding those situations can be. Feedback like yours helps us continue improving both the employee and customer experience. We wish you all the best in your future endeavors.
Viewing 7 - 9 of 11,431 Reviews

Glassdoor has 13,229 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.