TTEC reviews

3.3

54% would recommend to a friend

(11,441 total reviews)
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Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,441 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
4.0
Mar 10, 2026
Recommend
CEO approval
Business Outlook

Pros

training is well provided and the equipment are all new

Cons

it offers too low salary package for newbies

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TTEC Response
2mo
Thank you for sharing your experience and for your time with TTEC. We’re glad to hear you found the training helpful and appreciated the equipment provided. We also take your feedback about compensation seriously, as it helps us continue improving the employee experience. Wishing you all the best in your journey with us!
2.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employees with a sense of family

Cons

Company doesn’t appreciate you! Years and years of dedication and they drop you without a job in a minute! Call a group into a meeting then tell them to logout right after- your jobless!

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TTEC Response
2mo
Thank you for sharing your experience and for your time with TTEC. We’re glad to hear you valued your teammates and the sense of community. We also take your feedback seriously, as it helps us reflect on ways to improve the employee experience. We wish you the very best in your future endeavors.
1.0
Mar 5, 2026

Save yourself this job

Recommend
CEO approval
Business Outlook

Pros

The position offers remote work and consistent pay. It can provide experience for someone new to insurance customer service.

Cons

The work environment can be stressful, with high call volumes and pressure to maintain strict performance metrics. Training and support were sometimes limited, making it challenging to troubleshoot issues or keep up with the tools and systems. Management expectations could feel inconsistent, and work-life balance was difficult to maintain at times. The remote setup can feel isolating, and employee recognition was minimal.

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TTEC Response
2mo
Thank you for sharing your experience and for your time with TTEC. We’re glad you appreciated the opportunity to work remotely and gain experience in insurance customer service. We also take your feedback seriously, as it helps us identify ways to strengthen training, support, and overall employee experience. We wish you all the best in your future endeavors.
Viewing 91 - 93 of 11,441 Reviews

Glassdoor has 13,240 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.