TTEC reviews

3.3

54% would recommend to a friend

(11,441 total reviews)
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Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,441 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
1.0
Feb 17, 2026

Not very good

Recommend
CEO approval
Business Outlook

Pros

Great remote work schedule. If left alone, it's a great job.

Cons

Team leads and "The client" micromanage, lie, and write corrective actions on people for very minor mistakes. They change the rules and steal incentives this way. Say on thing on Monday then change what the said on Tuesday and blame you for doing what they told you to do. Team leads are bullies.

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TTEC Response
3mo
Thank you for sharing your feedback. We understand your concerns about management practices and changing guidelines, and we take comments like yours seriously. Feedback like this helps us continue evaluating ways to improve leadership support, consistency, and the overall work environment. We appreciate your input and wish you the best in your role.
1.0
Feb 17, 2026

Worst Company

Recommend
CEO approval
Business Outlook

Pros

You can work from home

Cons

Dont give raises and expect you do.more beyond compacity Benefits suck

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TTEC Response
3mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad you appreciated the flexibility of working from home. We also take your comments about compensation, workload, and benefits seriously — feedback like yours helps us identify ways to improve the employee experience. We wish you all the best in your future endeavors.
3.0
Feb 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Really indepth training, they provide all the equipment

Cons

Takes about 10 minutes to log in which you're not compensated for. Not a lot of flexibiity - you have to stick to the rota to a T,

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TTEC Response
3mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you found the training helpful and appreciated the equipment provided. We also take your comments about login time and schedule flexibility seriously — feedback like this helps us identify ways to improve the employee experience. We wish you all the best in your future endeavors.
Viewing 112 - 114 of 11,441 Reviews

Glassdoor has 13,240 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.