TTEC reviews

3.3

54% would recommend to a friend

(11,439 total reviews)
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Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,439 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
3.0
Feb 10, 2026

Seasonal work during OEP

Recommend
CEO approval
Business Outlook

Pros

Work from home All equipment supplied All the overtime you could ask for

Cons

No Benefits - Only state mandated sick pay No pay for holidays Call routing system ineffecient

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TTEC Response
3mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciated the work-from-home flexibility, provided equipment, and overtime opportunities. We also take your comments about benefits, call routing, and role-specific challenges seriously — feedback like this helps us identify ways to improve processes and support for our employees. We wish you all the best in your future endeavors.
3.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

-Good, clean company - Good management

Cons

Low salary new management always

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TTEC Response
3mo
Thank you for sharing your feedback and for your contributions at TTEC. We’re glad to hear you appreciate the company culture and management. We also take your comments about salary and changes in management seriously — feedback like this helps us identify areas where we can continue improving the employee experience. We wish you continued success in your role.
4.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home. Various projects.

Cons

If the client stops using ttec you may be out of a job.

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TTEC Response
3mo
Thank you for sharing your feedback and for your many years with TTEC. We’re glad to hear you value the opportunity to work from home and the variety of projects available. We also appreciate your comments about client transitions, as feedback like this helps us continue improving communication and support for our employees. Wishing you continued success in your role.
Viewing 118 - 120 of 11,439 Reviews

Glassdoor has 13,238 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.