TTEC reviews

3.3

55% would recommend to a friend

(11,442 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,442 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
2.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

TTEC offers remote work and covers licensing costs, eliminating upfront costs and the inconsistency of commission-based employment.

Cons

TTEC does not have a system for taking time off and with their constant seasonal rotation there is no stability and when you are working there is no opportunity to use the PTO accumulated.

avatar
TTEC Response
4mo
Thank you for sharing your feedback and for your years of service at TTEC. We’re glad to hear you valued the remote work and support with licensing costs. We also take your comments about time-off policies and seasonal rotations seriously — feedback like this helps us identify ways to better support our employees. We wish you all the best in your future endeavors.
3.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Certain LOB’s have great TL’s and make work easy.

Cons

No stability. Could move projects a lot. Not great pay for the amount of work and stress.

avatar
TTEC Response
4mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you’ve had supportive team leaders in certain lines of business. We also take your comments about project stability, workload, and compensation seriously — feedback like this helps us identify ways to improve the employee experience. We wish you continued success in your role.
2.0
Jan 22, 2026

Okayish

Recommend
CEO approval
Business Outlook

Pros

Salary allowances perks night shift allowance

Cons

Toxic work culture, late increments, favouritism

avatar
TTEC Response
4mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciated the allowances and perks provided. We also take your comments about work culture, compensation, and fairness seriously — feedback like this helps us identify ways to improve the employee experience. We wish you all the best in your future endeavors.
Viewing 151 - 153 of 11,442 Reviews

Glassdoor has 13,242 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.