TTEC reviews

3.3

55% would recommend to a friend

(11,442 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,442 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
2.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

• Employment is consistent, even during industry-wide cutbacks. The company has made efforts to preserve hours and avoid layoffs, which is commendable. • Coworkers are generally supportive, and the day-to-day tasks are manageable once you get into a rhythm.

Cons

• Management evaluates performance using unrealistic metrics that don’t reflect the actual demands or nuances of the job. • Leadership lacks the hands-on experience or insight to perform the roles they critique, which creates a disconnect and frustration. • The shift bid process is inefficient and often feels unfair, making scheduling unnecessarily stressful.

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TTEC Response
4mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciated consistent employment and the support of your coworkers. We also take your comments about performance metrics, leadership, and scheduling seriously — feedback like this helps us identify ways to better support our employees and improve processes. We wish you all the best in your future endeavors.
5.0
Jan 20, 2026

My honest review

Recommend
CEO approval
Business Outlook

Pros

Company culture is the best. Best company if anyone is trying to start their career.

Cons

Salary is less. There as cap of 35k, you can't go above that.

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TTEC Response
4mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you valued our company culture and the opportunities to start and grow your career. We also take your comments about compensation seriously — feedback like this helps us continue evaluating ways to support and reward our employees. We wish you all the best in your future endeavors.
4.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good working environment and training

Cons

Salary is a little bit more than basic

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TTEC Response
4mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciated the working environment and training. We also take your comments about compensation seriously — feedback like this helps us continue evaluating ways to support and reward our employees. We wish you all the best in your future endeavors.
Viewing 157 - 159 of 11,442 Reviews

Glassdoor has 13,242 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.