TTEC reviews

3.3

55% would recommend to a friend

(11,442 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,442 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
5.0
Jan 16, 2026

Good for freshers

Recommend
CEO approval
Business Outlook

Pros

Good pay good life , can maintain a work life balance

Cons

Salary for experienced may feel little less

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TTEC Response
4mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoy the pay, work-life balance, and overall experience. We also take your comments about compensation for more experienced roles seriously — feedback like this helps us continue improving support for our employees. Wishing you continued success in your role.
4.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Casual atmosphere, and it’s pretty positive vibes for a call center

Cons

They fire people easily and rapidly. I don’t like the walk of shame they make people walk. I feel like the termination of an employee should be a little more discreet. I don’t like that I can’t have my purse or my cellphone with me. I have children and would like to be more accessible to my family

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TTEC Response
4mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciate the positive atmosphere and casual environment. We also take your comments about employee terminations and workplace policies seriously — feedback like this helps us identify ways to improve the employee experience. We wish you continued success in your role.
4.0
Jan 16, 2026

Good Enough

Recommend
CEO approval
Business Outlook

Pros

Work from home set up

Cons

Employee engagement and benefits are sub par

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TTEC Response
4mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you value the work-from-home setup. We also take your comments about employee engagement and benefits seriously — feedback like this helps us identify ways to enhance the overall experience for our employees. We wish you continued success in your role.
Viewing 166 - 168 of 11,442 Reviews

Glassdoor has 13,242 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.