TTEC reviews

3.3

55% would recommend to a friend

(11,446 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,446 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
4.0
Dec 23, 2025
Recommend
CEO approval
Business Outlook

Pros

good salary package, provides training before you start

Cons

sometimes there's more volume of works

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TTEC Response
5mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciated the salary package and the training provided before starting. We also take your comments about workload seriously — feedback like this helps us continue improving how we support our employees. We wish you all the best in your future endeavors.
3.0
Dec 19, 2025
Recommend
CEO approval
Business Outlook

Pros

There is not much to talk about when it comes to pros

Cons

There is barley any extra benefits.

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TTEC Response
5mo
Thank you for sharing your feedback and for being part of the TTEC team. We’re glad you took the time to share your perspective and appreciate your honesty. We also take your comments about benefits seriously — feedback like this helps us explore ways to enhance the employee experience. We wish you continued success in your role.
5.0
Dec 19, 2025

A work in Progress

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits that other competitors struggle to offer: - free transport for all staff - free medical insurance - free pension funds - free coffee/ hot chocolate - Excellent bonus structures - high base salaries - Subsidized canteen - Regular engagement initiatives Feedback that matters and is heard. You can continuously see the efforts to improve and adapt to employee feedback, the efforts and rapid growth of the accounts in country.

Cons

TTEC is still a work in progress in SA and together, we are building a legacy and great place to work.

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TTEC Response
5mo
Thank you for sharing your feedback and for being part of the TTEC team. We’re glad to hear you appreciate the benefits, engagement initiatives, and our commitment to listening to employee feedback. We also value your perspective on growth and continuous improvement — together, we’re building a great place to work. Wishing you continued success in your journey with us!
Viewing 196 - 198 of 11,446 Reviews

Glassdoor has 13,246 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.