TTEC reviews

3.3

55% would recommend to a friend

(11,447 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,447 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
2.0
Nov 4, 2025

My experience

Recommend
CEO approval
Business Outlook

Pros

Easy to get hired and quick and easy interview process.

Cons

Transparency about schedule changes and job expectations are non existent.

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TTEC Response
7mo
Thank you for sharing your feedback. We’re glad to hear you found the hiring process smooth and efficient. We also appreciate your comments regarding transparency around schedules and job expectations — these insights help us improve communication and ensure a better experience for all team members. Wishing you success in your future endeavors!
2.0
Nov 4, 2025
Recommend
CEO approval
Business Outlook

Pros

good office and snacks in the office

Cons

will just cancel your entire department with no notice

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TTEC Response
7mo
Thank you for sharing your feedback. We’re glad to hear you enjoy aspects of our office environment. We also appreciate your comments regarding communication around departmental changes — feedback like this helps us improve how we support and inform our teams. Wishing you continued success in your role.
1.0
Nov 4, 2025

Not a good place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good salary, puntual payment and good benefits

Cons

Sketchy managers (not all of them) and less than desirable operations manager, micromanagement at its best, unreal targets, bad treatment to the employees from the management

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TTEC Response
7mo
Thank you for sharing your experience. We’re glad to hear you appreciated your salary and benefits. We also value your feedback regarding management and operational practices — insights like these help us continue to improve how we support our teams. We wish you all the best in your future opportunities.
Viewing 274 - 276 of 11,447 Reviews

Glassdoor has 13,247 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.