UST reviews

3.8

78% would recommend to a friend

(9,632 total reviews)
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Krishna Sudheendra

86% approve of CEO

75% positive business outlook

UST has an employee rating of 3.8 out of 5 stars, based on 9,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UST employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

10K reviews
2.0
Mar 14, 2024
Recommend
CEO approval
Business Outlook

Pros

So-So company , So-So work culture , nothing stand out

Cons

-Appraisal process is worst - top management give priority to employees in Trivandrum - Nobody follow Values and Culture -Salary structure is worst ( nothing for employee's to save tax) - Insurance is also worst ( employee have to do co-payment) - Worst Office facilities - NO travel or team bonding opportunity

4.0
Mar 9, 2024

My experience at UST

Recommend
CEO approval
Business Outlook

Pros

Interview for security analyst was not that tough.It was handled a panel of 2-3 people Once in the job we get to learn a lot of new things as I was into SOC under a MSSP model New things + feedback from existing things = learning never stops Salary on time Team outings Different teams from different domains exist in UST. All the above are pros

Cons

Cons Do not expect much in hikes which is expected of a service based company A global service based IT company out of Kerala is a huge thing which helps professionals to stay back in the state However certain rigid HR policies such as not entertaining WFH for an emergency period and in short treating both well performing and poorly performing employees equally will bring a loss of talent to UST Managers should try to understand the real potential of his/her team member and then support them accordingly instead of seeing everyone as mere resources on the basis of numbers which in my own experience is happening at other service based companies UST should immediately revamp its web portals hosting its various internal resources. For eg: its alumni portal is being shown as under construction In short UST is an organization which has a lot of potential but needs to restructure its policies based on certain global practices especially its HR side

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UST Response
1y
Thank you for sharing your insights about your experience at UST. It’s great to hear that you appreciate the continuous learning environment, timely salary payments, and team outings. We recognize the importance of having diverse teams and the value they bring to our organization. Your point about salary hikes is noted, and we strive to align expectations with our service-based model. We also understand your concerns regarding rigid HR policies, particularly around work-from-home arrangements. Flexibility is important to us, and we are continuously reviewing our policies to better support our team members, especially during times of need. Currently, we operate on a hybrid model, which has been well-received by many at UST. Your feedback on how managers perceive and support their teams is crucial, and we are committed to fostering an environment where individual potential is recognized and nurtured. Regarding your suggestion to revamp our internal web portals, we appreciate your input and will consider it as part of our ongoing improvements. In summary, we believe that UST has significant potential, and your feedback is invaluable in helping us grow and adapt to global best practices, especially in HR. Once again, thank you for your valuable feedback.
1.0
Dec 27, 2023

The worst companies I've worked for

Recommend
CEO approval
Business Outlook

Pros

You don't have to work very hard because they pay you so little

Cons

The benefits offered are extremely disappointing; the insurance premiums are unreasonably high, providing minimal value for employees. The 401k match is an abysmal 2%, which falls far below industry standards. A significant concern is the complete lack of employee care exhibited by the HR department. They irresponsibly delay immigration applications, jeopardizing individuals' legal status. Urgent requests for their attention ("ASAP") are expected, but when employees seek assistance, responses are consistently slow or nonexistent. This alarming disregard for employee well-being is a serious red flag, and I strongly advise against considering employment with this company.

Viewing 442 - 444 of 9,632 Reviews

Glassdoor has 10,543 UST reviews submitted anonymously by UST employees. Read employee reviews and ratings on Glassdoor to decide if UST is right for you.