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      Verizon

      Engaged Employer

      Verizon reviews

      3.6

      62% would recommend to a friend

      (35,689 total reviews)
      avatar

      Dan Schulman

      25% approve of CEO

      45% positive business outlook

      Ratings by category

      4.1

      Compensation and benefits

      4.0

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.5

      Career opportunities

      3.1

      Senior management

      Verizon has an employee rating of 3.6 out of 5 stars, based on 35,689 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      36K reviews
      5.0
      Nov 4, 2008

      Verizon Wireless - Outstanding Opportunities

      Technical support representative and escalation team
      Recommend
      CEO approval
      Business Outlook

      Pros

      Verizon Wireless is a great company to work for overall. In Chandler, AZ - the Call Center is extremely career oriented. The benefits at VZW are outstanding from the PTO to Heath Care. There are many different career paths that can take place with most of them starting at the entry level Customer Service position. The pay at VZW is performance based as well. They have incentives that are well worth you working hard for a year. The health care costs are kept very low for employees and the benefits they provide are outstanding. If you can get into VZW, please make sure that you think of all aspects of the job before you decide to leave. There are much worse companies to work for.

      Cons

      The same as all other Call Center positions.

      2.0
      Oct 29, 2008

      Why Dilbert came out of the phone business.

      Senior member of technical staff
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is good. For long time employees, sticking around until you make your numbers is key, as the payoff is big. This is no longer the case for new hires, and HR/senior management has ripped this perk away from management employees, although most union employees still have a pension benefit. Most senior skilled people are holding on, waiting to make their numbers so they can skip to a reasonable company that values employees and treats them like a real resource, not just a cost to be cut. We also have some very cool technologies, and are cutting edge in several areas. Very good place to work on some hot areas where a technical person can have an impact. We have some very good managers. Finding and working for one is key.

      Cons

      Absurd panic by senior management trying to manage a dying wireline business driving poor decisions. Impacts employees on every level in day to day decisions. Mid- and senior-level management more worried about getting credit and building empires than doing what is right for the company. Huge internal wars, and an IT dept that is out of control and very disruptive (not in a good sense). Some areas of the company (IT in particular) place unrealistic, and IMO unfair, pressures on employees in terms of time and stress. My comments apply to technical and corporate jobs only, no idea what life is really like in business units or as an associate employee.

      3.0
      Oct 28, 2008

      Verizon-stuck

      Field engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Always Busy. You can make time during the day to do an errand, you just have to make up the time. This Supervisor is understanding and you can work with him.

      Cons

      Managers in departments that have non-workers or non-proformers are quicker to assign easier jobs to then because they are not dependable. Usually the non-dependable ones or the ones causing trouble are the one promoted. Managers can fire them, to many regulations about that, so they more them to an easier job or promte them. This gets them out of their department.

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