Does Verizon pay their employees well?

According to anonymously submitted Glassdoor reviews, Verizon employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Verizon. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Verizon?

62% of Verizon employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Verizon 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Verizon?

Solutions Specialist (1707) , Customer Service Representative (1364) , Sales Representative (905) , Retail Sales Representative (874) , Sales Associate (688) , Software Engineer (542) , Manager (533) , Project Manager (403) , Solutions Manager (389) , Sales (337) , Analyst (323) , Consultant (320) , Solution Specialist (307) , Network Engineer (259) , Specialist (250)

What are the pros of working at Verizon according to real employee reviews?

"If you can get into the corporate groove and leverage the benefits it's a great place to start." ((in 7184 reviews)); "Company proposes good pay while joining and yearly hike percentage also good based on the peer and manager discussion" ((in 3928 reviews)); "I worked for the company for 10 years and my coworkers were all great people from management down to associates." ((in 1189 reviews)); "The salary was good and increased each year based off of the company's & individual performance." ((in 946 reviews)); "The overall culture of the company is great and they strive and focus on employee satisfaction." ((in 757 reviews))

What are the cons of working at Verizon according to real employee reviews?

"No work life balance due to it being retail and it also having aggressive sales target." ((in 1699 reviews)); "Some management can be poor and it's hard to get concerns addressed to higher ups on management." ((in 1581 reviews)); "Frequent layoffs and store closing make you wonder if you will have a job next week." ((in 768 reviews)); "Managers do not really do anything except tell you to sell more and more each day." ((in 666 reviews)); "Long hours and promotability based solely on sales numbers versus focusing on every employee's individual strengths..." ((in 614 reviews))

What are employees saying about Verizon layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Verizon layoffs and their outlook for job security at Verizon in 2026.

Verizon reviews

3.6

62% would recommend to a friend

(35,675 total reviews)

Dan Schulman

24% approve of CEO

45% positive business outlook

Ratings by category

4.1

Compensation and benefits

4.0

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.5

Career opportunities

3.1

Senior management

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,675 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

36K reviews

2.0

Oct 4, 2021

Conflicting Goals

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Positions that are remote feel convenient and comfortable. Pay is good in areas that pay close to minimum wage for most jobs.

Cons

Conflicting Goals are established as trade secrets and employees can try to do the best for their customers, but if it involves lowering their bill (even if we are upgrading service) Customer Service Reps are punished. I also have to get approval from management to simply remove features at customer request, because the company is so concerned about maintaining funds that management is willing to waste customer time before we can help manage a customer's own plan. System issues are constant, which is ironic for a company meant to focus on network management. They want us to guide customers to use "self-serve" apps, but they often have system issues as well. These system issues will also translate to loss in work hours, because the company refuses to take any responsibility for system issues whether the people that get harmed are employees or customers.

Verizon Response

4y

Thank you for taking the time to share your experience with us. At Verizon, our goal is to make it easy for customers to do business with us by listening, anticipating, and responding to their needs, all while selling with integrity. One of our top priorities is to make sure our employees have the tools and resources needed for success, including top-notch benefits, leadership training opportunities, and mentorship programs. We appreciate you taking the time to share your feedback with us as we continue to look for areas to improve.

5.0

Jan 25, 2021

Great Company

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Close community, easy to work with co-workers

Cons

feedbacks not heard or actions taken

Verizon Response

5y

Thank you for taking the time to leave a review! We are always looking for ways to improve our employee experience so we do appreciate your feedback.

4.0

Oct 6, 2018

Corporate America

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits That's about. We use to be fwd thinking. Now we simply react to the market and customer.

Cons

Cutting salary and comp Who you know to get promoted Employee morale due to lack of company direction

Viewing 49 - 51 of 35,675 Reviews

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