Is Verizon a good company to work for as a Customer Sales & Service Representative?

Customer Sales & Service Representative professionals working at Verizon have rated their employer with 3.0 out of 5 stars in 18 Glassdoor reviews. This is a lower than average score with the overall rating of Verizon employees being 3.6 out of 5 stars. Search open Customer Sales & Service Representative Jobs at Verizon now and start preparing for your job interview by browsing frequently asked Customer Sales & Service Representative interview questions at Verizon .

Does Verizon pay Customer Sales & Service Representative employees well?

Customer Sales & Service Representative professionals rate their compensation and benefits at Verizon with 3.0 out of 5 stars based on 18 anonymously submitted employee reviews. This is 31% worse than the company average rating for salary and benefits. Find out more about Customer Sales & Service Representative salaries at Verizon.

What are the top reviewed jobs at Verizon?

Solutions Specialist (1708) , Customer Service Representative (1363) , Sales Representative (907) , Retail Sales Representative (875) , Sales Associate (690) , Software Engineer (544) , Manager (533) , Project Manager (403) , Solutions Manager (389) , Sales (338) , Analyst (323) , Consultant (321) , Solution Specialist (307) , Network Engineer (260) , Specialist (249)

What are the pros of working at Verizon according to real employee reviews?

"If you can get into the corporate groove and leverage the benefits it's a great place to start." ((in 7198 reviews)); "Company proposes good pay while joining and yearly hike percentage also good based on the peer and manager discussion" ((in 3912 reviews)); "I have been able to promote several times and have met some really great people." ((in 1181 reviews)); "I started a long time ago and was able to work my way up; salary was good" ((in 961 reviews)); "The overall culture of the company is great and they strive and focus on employee satisfaction." ((in 769 reviews))

What are the cons of working at Verizon according to real employee reviews?

"No work life balance due to it being retail and it also having aggressive sales target." ((in 1707 reviews)); "Some management can be poor and it's hard to get concerns addressed to higher ups on management." ((in 1581 reviews)); "Frequent layoffs and store closing make you wonder if you will have a job next week." ((in 754 reviews)); "Managers do not really do anything except tell you to sell more and more each day." ((in 672 reviews)); "Long hours and promotability based solely on sales numbers versus focusing on every employee's individual strengths..." ((in 606 reviews))

Verizon Customer Sales & Service Representative reviews

3.0

0% would recommend to a friend

(18 total reviews)

Dan Schulman

Not enough data to show CEO approval

Company ratings over time

Ratings trend for the last 6 months (18 reviews)

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Customer Service/Sales Representative employees have rated Verizon with 3.0 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Customer Service/Sales Representative professionals have an average working experience there. Verizon is rated in line with the average (within 1 standard deviation) by Customer Service/Sales Representative professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

18 reviews

3.0

May 11, 2017

Excellent pay but watch your back

Customer service and sales representative

Recommend

CEO approval

Business Outlook

Pros

Excellent pay and good benefits

Cons

Favoritism, deception and unethical behavior by management and union.

5.0

Mar 28, 2017

Excellent experience working for a company that is always on point.

Customer service and sales representative

Recommend

CEO approval

Business Outlook

Pros

Great pay. Verizon Wireless has the best training of any company I have worked for. The work environment is friendly and very fast paced.

Cons

I left on good terms and tried to get rehired several times over several years. They seem to be against rehiring even very good employees.

4.0

Aug 7, 2015

Great Company Overall

Customer service and sales representative

Recommend

CEO approval

Business Outlook

Pros

Good Pay, Good Benefits, Room for Growth, Great Discounts

Cons

Retail scheduling and constantly changing commission structures

Viewing 10 - 12 of 18 Reviews

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Verizon Customer Sales & Service Representative reviews

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Excellent pay but watch your back

Excellent experience working for a company that is always on point.

Great Company Overall

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