Xerox reviews

3.3

44% would recommend to a friend

(9,134 total reviews)
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Louie Pastor

83% approve of CEO

31% positive business outlook

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,134 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

9K reviews
1.0
Mar 26, 2016

Service Technician

Recommend
CEO approval
Business Outlook

Pros

They take you out to lunch quite frequently,co-workers complain to each other so it makes it easy to see where you're going if you stick around,the office is nice,they have free water,

Cons

Training is terrible,they try to save a penny at every turn including trying to make you show up to work early to only to be told you don't get paid until your normal workday starts because that's the "expectation",lack of structure from management,you pay for a company van that isn't in your name,medical benefits are terrible,the company acts like you make a million dollars an hour,and leadership just walks around telling corny jokes.

3.0
Aug 19, 2015

Xerox/Midas+

Recommend
CEO approval
Business Outlook

Pros

Love my job and my clients, work with a lot of great people.

Cons

We are in a constant battle for our clients. Feels like you're between a rock and a hard place. People playing favorites is a big part of promotions, that or kissing behind. Don't have all the tools we need or should. Pay scales are all over the place. We don't fight to keep value employees who want to leave due to mistreatment and being under paid.

1.0
Jan 18, 2019
Recommend
CEO approval
Business Outlook

Pros

There are some really great and talented people who work here, and it is a shame they got tricked into working there with you. I will admit there is nice flexibility in the job that allows you to get your work done when you need to.

Cons

First, if you are a potential candidate thinking about applying for a job at any company, and you reviews that are highly detailed and seem to be honest portrayals, believe them to be a true experience for that person. I think looking at other reviews for MOS, you can see that several people mention similar experiences and frustrations as to why they were disappointed with the time they spent at MOS. Frustrations with management, carved out sales territories, convoluted sales commissions, empty promises, etc. seem to be very common threads. You may also notice that these reviews are articulate and clearly written by someone who is a smart, talented, and an educated person of the world. I would like to consider myself to be one of those people as well. I had some serious doubts when I went in to receive a job offer from MOS, but the smooth talking managers made it seem like it would all work out to benefit me. Then when I mentioned I would have to think about it, they doubled the forgivable draw package, and that made it seem like how could I lose? So I squashed those feelings of doubt down and accepted the position with enthusiasm. Then when I started, it was hard to find any sales person who had worked there for more than a year. No joke. Even while I was in the interview process of less than a month, there was another opening that popped up on the sales team I was getting hired on to. Then while in the 6 week training period, more people left. There are about 50-60 people in sales at MOS for the state. The few major account reps that had been there longer than a year joked that at the mid-year and annual meetings it was always a game to see how many new faces there would be. So I had already began working and tried to tell myself I just needed to work as hard as I normally would in a job and I would be fine. Nope. Working hard does not necessarily correlate with how much money you make. There is always something that they can find to pay you less on the commission, and the managers are not willing to stand up for you. So while you are out trying to make sales, your managers are sitting in their office looking for inspirational videos or quotes to prep for their next meeting. Then if you struggle, they tell you that you just aren't cold calling enough rather than actually offering to help you create a competitive offer that will win over your prospects. I began to think it might be because they aren't really sure how to do it either! Also, when someone leaves the company, managers really do talk trash about that person, as I am sure they did when I quit. Not really a positive experience when you worked side by side with the person they are talking trash about and know it isn't true. It is said as almost an abusive warning, "Man, X employee really wasn't good at such and such, however, I know you would never do that, right?" So like another reviewer mentioned, there will be a response from MOS that sounds like all I wrote was lies. However, I would like to offer up my experience in hopes that you may not fall victim to the sweet talk like I did. I made enough sales to stay off the hit list, but not as much money as they make it sound like you will. I regret working here in the sense that I didn't really learn anything to better myself as a person and as an employee. However, I do not regret meeting the people that I worked with, and I wish the ones that remain well. So my advice to you as a potential candidate would be to compare the honest reviews against the "OMG I love working here it is the best!!!" reviews that don't offer a great deal of detail as to why or how they have been able to be successful. Truly I would like to have known myself how to be successful at MOS! I would still be there today if I hadn't of found something at another company that is a better long-term fit.

Viewing 31 - 33 of 9,134 Reviews

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