Zillow Principal Software Development Engineer reviews

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(6 total reviews)
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Jeremy Wacksman

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6 reviews
2.0
Sep 4, 2020
Recommend
CEO approval
Business Outlook

Pros

* Most of the people I work with on a day to day are great * The scope of responsibility has given me career growth opportunities * Products we work on are generally user centric & making real estate better for consumers

Cons

* Politics, politics everywhere! A day doesn't go by where some political statement is made by senior leadership or an event being held that's political in nature. Our all hands meetings are either entirely political, or mostly political. I'm burned out by it in my personal life, I don't need it in my professional life where it doesn't belong in the first place * The technology is insanely bad. One would think that a nationally recognized brand that is top of class would have good technology, or at least not bad technology. * Does not have good technical leadership, talent. There are certainly pockets of grade A engineers, but they seem few and far between. In addition, there doesn't ever seem to be technological advancements across the company. Status quo is perfectly acceptable at Zillow. It also seems that they push talented engineers out the door via their comp package, slow movement * 4 year signing bonus cliff is a killer of top talent & tribal knowledge. Review grants come nowhere near replacing signing bonus compensation, and most take a huge pay cut at the 4 year mark, or devalue their promotions/reviews of the past

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Zillow Response
5y
I appreciate the time you took to voice your concerns and glad to see you feel like Rich is doing a great job as CEO. I hope you'll reach out to me directly (davebei@zillowgroup.com) so I can better understand your thoughts on our tech organization. I would say that I don't share your comments on our technology or talent. We have incredible engineers at all levels in the organization and am incredibly proud of the products and technologies we have built and are using. There are some areas of our tech stack and processes that need ongoing investment as we look to upgrade longer running areas of our product and look at new models of building and shipping services. I am pleased with the progress we have made in this area over the last few years and hope to work with you and other Principal engineers who bring new ideas. It is definitely not a status quo environment, so please continue to share those ideas. We continue to be excited by the opportunity and work we are doing to transform real estate technology. In terms of compensation we provide annual renewal grants that take the place of sign-on and provide employees with the choice between RSUs and Stock Options for additional upside opportunities. We don’t cap salaries and offer renewal grants annually so employees continue to gain as the company grows like it has in 2020. There can be many interpretations of the word ‘politics’ and I don't want to assume to understand your usage of it. That said, if topics like equity, belonging, racism, and inclusion feel political at work then yes, we are being intentional in making those statements and we will continue to do so.
1.0
Oct 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Strong focus on equity and belonging is transforming many aspects of the company. Much work has gone into modernizing the tech stack, so depending on the team you might find you tool chain and frameworks pleasant to work with. (warning is still loads legacy lying around.. just depends on the team) Lots of opportunity to move up through the ranks with so many departures. As a new employee you maybe be able to negotiate a nice package. This is critical because after your in HR will clamp down hard on your compensation adjustments, even for top performers. Many of us joke we should leave to a start up for a few months then come back in order to get a raise.

Cons

So many people leave we have dubbed Fridays as "Farewell Fridays". Massive cost cutting is happening everywhere. Most of the perks that existed when I started are long gone. If you are coming from a non tech company the current benefits are probably par of the course. Just think of Zillow as a traditional Real estate company now and not a tech company. At the time of this writing Zillow is hemorrhaging money in the Zillow Offers business and seems to be cutting everything possible to slow the bleeding. Related, if you are working in a part of the company not focused on the Offers business expect to be severely resource constrained. I suppose you could romanticize this as the rest of the business is getting lean and might rekindle a "start up feel" .. just a start up without much funding or perks... Many people do not know what they working on. There are secretive vague ideas and seemingly quarterly org changes. Many in the "know" have little to no roadmap or direction to share with most of their team. Of many parts of the company it feels like they don't want the stigma of layoffs so instead they are cutting benefits, lowering bonuses, etc in order to force people out. Multiple manages have discussed waiting for certain people to leave.

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Zillow Response
6y
I first want to thank you for the time you spent with us building great products. The company is going through a lot of change as we navigate launching and growing new businesses and reimagining the core business as we move down the transaction funnel. You have some of your facts wrong about massive attrition and hemorrhaging cash. While attrition in our San Francisco office has been a bit more than some of our other offices, there is no dumpster fire and I really appreciate the people who are working with us as we navigate the changes with us. Our core values remain strong and our level of transparency remains high with many opportunities to receive information at all levels of the company and offer ideas, opinions and comments. Our recent bi-weekly exec Q&As are another example of what we are trying to do to provide more transparency with our employees, which I think is appreciated. Our cash position is strong our businesses are performing as expected. Certainly our new Zillow Offers business has a very different operating model and cash and equity need, so maybe that has not been clearly communicated to you. Business transformation is exciting, but the changes it causes can also be disruptive. We think our employees will see the positive side of this tradeoff. People should know what they were working on and why it is important to the company. If anyone is unclear on this, they can ask their manager, VP or me. We had needed to make org changes, but the ones we have done are meant to better align our people and teams better with our major product and business initiatives. Again, I am proud of our employees who have navigated these changes and in a positive way. For any current employees, if you have concerns about your work, work environment or anything else, don’t hesitate to discuss with your manager, VP or me. Feedback from past employees is helpful, but I would certainly prefer talking to current employees who are working hard to help us succeed.
5.0
Jul 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Zillow is already one of the best tech companies you can work for, and they are always striving to be even better. They treat their employees like responsible adults (discretionary time off, rare after hours work, etc). Zillow is also great because it allows you to grow your career the way that you want to; you aren't forced to take a management role to progress.

Cons

Some of the release / engineering processes can be frustrating. Also, I disagree with the way they've historically chosen development managers. That being said, that's another area where I think Zillow is trying to improve.

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Zillow Response
8y
Thank you for your comments and feedback. I am glad you are enjoying working at Zillow and experiencing many of the things that make Zillow Group a great place to work and built a career. I agree that we have more we need to do to make the release and development processes more efficient and hassle free. We've been making significant investments in this area over the last few years and we are seeing those improved tools and procedures helping. If you see other things you think we should be doing to help accelerate, please let me know. Some of our devs have enjoyed Velociteering to help make a more sizable impact on the backlog. That said, we have continued to increase the release frequency of our main release vehicle as well as increase the number of "on demand" releases throughout the week. Again, more to do, but good progress being made. I'm sorry if you have experienced a Development Manager who is not meeting your expectations. He do prefer a promote from within approach, and many of our managers are new managers. With increased training that we provide, I am seeing good growth in these new managers. If you have constructive feedback on any of our managers, please pass it on. As you know, we encourage peer and manager feedback to help provide insights into these experiences and room for improvement. Again, thanks for the feedback and all you are doing to help Zillow succeed in our mission.
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