Zillow reviews

4.7

92% would recommend to a friend

(1,697 total reviews)
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Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.7 out of 5 stars, based on 1,697 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is 22% above average for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Mar 8, 2020
Recommend
CEO approval
Business Outlook

Pros

- Great benefits Med, stock, 401K, Dental, Vision -Great opportunities to learn and grow with Linkedin classes, manager trainings, conference budgets etc. - Direct manager is great and supportive when needed - Collaborators are skilled and eager to work together to get the work done

Cons

There are a lot of typical tech company problems and some that are unique to Zillow. - Hours: expect to work 50-60 hours, not 40 - Not family friendly - Turnover is high even for tech - Firings are common - Fast turnarounds with lots of churn on work - Teams are overextended and sometimes, unhappy - Lots of production, not a lot of creative work - 4-6 hours of meetings a day leaving little time to design - Too many meetings. This is a big one. Here is the typical approval process: A project will need to be approved by your manager (very typical and necessary), then in a separate meeting, pitched to your mgr's mgr (no problem), and in a separate meeting, pitched to your mgr's mgr's mgr (am I in the movie Office Space? Why can't this be in the same meeting?), then pitched to stakeholders all in the span of 2 days and incorporating all mgr feedback along the way. This happens about 3 rounds a project and never happens in the same meeting. After that, it's simple math. You must schedule 4 separate meetings for each of the 3 rounds of feedback, that's 12 meetings for a month long project. Let's say you are assigned to 6-10 projects. That's conservatively, 72 meetings for 6 projects a month divided by 20 working days which equals 3-4 mgr meetings a day plus all the normal manager 1 on 1s, team meetings and company meetings. That's why you're in 4-6 hours of meetings a day leaving 2-4 hours for design.

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Zillow Response
6y
Thank you for your years of dedication to the company and your teams. As a 5 year veteran, you have seen a lot of changes, and right now, we're in the midst of one of the biggest changes yet. There are both exciting and challenging things ahead, but this requires new ways of doing things and working together. Specifically, as we move fast and work hard, efficiency is key. I encourage you to address this within your team and be vocal about solutions, especially given your strong relationship with your manager. Efficiency must be a priority across the company and we all need to be open to ideas here and respond. Please reach out to me at dans@zillowgroup.com if you ever want to share your thoughts. - Dan Spaulding
1.0
Oct 23, 2019

I wouldn’t work here

Recommend
CEO approval
Business Outlook

Pros

My hours were good. Nice view from building

Cons

Management doesn’t care about the views of all employees. Managers view opinions of younger employees over those older than 30. Change is not their friend. It’s like working in a high school. Clicks everywhere and too much unneeded drama. More money is spent on snacks than promoting a good working environment

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Zillow Response
6y
Sorry your experience with us was not a positive one. The company is going through a fair amount of change as we evolve new business models and launch new businesses. That change can be disruptive, and I do believe we are approaching that with careful thought on how it impacts our employees and culture. Everyone’s opinions are valued and there are many avenues for ideas, opinions, comments and questions to be offered and discussed. For those current employees who are reading this and find yourself concerned or feeling like your ideas and opinions are not heard or valued, please reach out to your manager, VP or others on the exec team. I am always available to help. - David Beitel
2.0
Dec 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Budget for trainings and conferences, decent RSU grant, "unlimited" PTO

Cons

Imagine being passionate about security and having the entirety of the company you work for absolutely hate having to alter their systems/processes to adhere to industry standard best practice. Imagine stakeholders in other departments doing whatever they can to prevent you from making positive change. Imagine no one believing your "tinfoil hat" theories about attack tools, techniques, and procedures. Imagine being excited to try something new and novel and having no one, and I mean no one, care at all. Imagine being surrounded by developers who are rock stars (and rightfully so) and wanting to be the security version of that, yet slowly realizing there is no desire from leadership to be known for its security prowess the way that Amazon, Google, Netflix, Microsoft, Apple, Airbnb, etc. are. Imagine your passion for security draining day by day, leading you to question your decision to go down that path in the first place, making you truly believe you made a terrible mistake. Welcome to Zillow.

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Zillow Response
7y
Thank you for your feedback on Zillow Group and the Security team. I have a different view of our execution and culture around security. 2018 was a strong year for the Security team and, as Zillow Group scales and grows into Zillow Offers and Mortgages, protecting consumer trust will continue to be our top priority. As in 2018, in 2019 we will continue the growth in our investment in both the Security team (headcount and training) and its technology, further evolving our security stance. To address your concerns, the strong work the Security team completed in 2018 brought greater awareness across ZG to security techniques and procedures and greater partnership between Security and Product Development has led to early engagement between the groups. I am proud of what the team accomplished in 2018. Zillow Group is, and will remain, employee centric and will continue to invest in our team members, but I am always eager to hear more on how we can improve and would welcome discussing any concerns that you feel have not been addressed or heard. I would also welcome any feedback from developers and product team members who have concerns over the security related decisions being made within their services and products. -Toby Roberts (tobyro@zillowgroup.com)
Viewing 34 - 36 of 1,697 Reviews

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