Zillow reviews

4.7

92% would recommend to a friend

(1,697 total reviews)
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Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.7 out of 5 stars, based on 1,697 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is 22% above average for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Dec 11, 2017
Recommend
CEO approval
Business Outlook

Pros

They have great benefits plan. They also have free food and happy hours.

Cons

There is major favoritism within the Denver and Seattle offices. They have less than 2% of African Americans in leadership. The Agent Care and Client Engagement departments are ran like a high school. If you are different in anyway, your chances of promotion are zero. Management is not helpful or knowledgeable. They work as a team to get rid of people they do not like.

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Zillow Response
8y
I'm sorry you feel you had a poor experience. Zillow Group takes our core values, like Act With Integrity, very seriously and we work tirelessly to live them every day. Our performance management plans include well documented conversations about expectations, results, and a way forward. Our employee engagement, as measured by a recent employee survey, was very high, meaning our team thinks Zillow Group is a great place to work and grow for all employees. We are committed to maintaining a culture that is open, inclusive, and one that provides all employees with an equal opportunity to realize their potential and do the best work of their careers. We are always striving to learn where we have opportunities– and have multiple paths for employees to give us concerns around equal treatment. As we grow, we are continually adding additional employee training and processes to ensure Zillow Group is a safe and inclusive place to work. If you’re willing, I’d like to hear more specific feedback from you so that we can better understand your concerns. You can reach me at: dans@zillowgroup.com.
1.0
Nov 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Benefits package is pretty good

Cons

The other reviews of frat house culture, sexual Harrasment of employees by managers, and the endless discrimination is all true at Zillow. It is great if you want to be apart of that. However if you are looking for an inclusive workplace I would recommend taking the full spectrum of reviews into consideration. Also Google "Zillow frat house" and you will see what I and other reviewers are discussing.

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Zillow Response
8y
Thank you for your review. I'm disappointed to hear your comments about your experience while you were here. We are committed to maintaining a culture that is open, inclusive, and one that provides all employees with an equal opportunity to realize their potential and do the best work of their careers. We believe strongly that embracing a diverse workforce not only enhances Zillow Group’s workplace culture but is key to our success as a company. We recognize this commitment takes meaningful action because, for us, focus on diversity and inclusion is a way of doing business. We are always striving to do more - including the creation of a new executive position dedicated to implementing initiatives focused on diversity and inclusion. As we grow, we are continually adding additional employee training and processes to ensure Zillow Group is a safe and inclusive place to work. We conduct multiple trainings, including training for every employee to address bias, discrimination and sexual harassment. If you’re willing, I’d like to hear more specific feedback from you so that we can better understand your concerns. You can reach me at: jrg@zillowgroup.com. -JR Gast, VP Client Experience.
5.0
Dec 9, 2015

Best Tech Company I Have Ever Worked For

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My manager is amazing and genuinely invested in our work and lives. I get to work with execs and share my projects when it is applicable, despite only being a coordinator. There's very little red-tape or protocols that block people lower on the food chain from contributing meaningfully and sharing their work and projects with execs. Most importantly there is support throughout the company for having work/life balance. I live over and hour commute from the Seattle office and I never feel pressured to stay late and miss my train. We are treated like adults and trusted to get our jobs done. It is a great place to work, not just because of the perks, but because of the respect and support we get from our managers and execs. Highly recommend!

Cons

I think it depends on your job, but I have had some trouble developing in my role because it didn't exist before I came on. However, this has allowed me a lot of input and ownership over defining what I want the role to be.

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Zillow Response
10y
Thank you for the review! I'm so glad you are happy here. - Amy (COO)
Viewing 37 - 39 of 1,697 Reviews

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