Zillow reviews

4.7

92% would recommend to a friend

(1,697 total reviews)
avatar

Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.7 out of 5 stars, based on 1,697 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is 22% above average for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Nov 16, 2015

I believe in the future of this company 100%, amazing place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Extremely transparent company, I always look forward to hearing how and what the company as a whole is working on. It's extremely important and meaningful to hear how your role fits into the company's overall vision and what other groups are learning or experimenting with. -You get to work on exciting products and there is so much room for improvement and new ideas yet to test. Zillow has maintained it's start up mentality in a good way as it's grown. -No matter your position, your opinion matters and is listened to. -Inspiring, humble and approachable servant leadership. -Women are in many high level positions and they actively support and encourage women in tech -Great work/life balance -Collaborative, warm and fun culture. The recent Engineer in Training day for kids was awesome and they have a ton other events on a monthly basis. Especially like the Ztalks where we have executives from other companies come to talk to our employees. -Incredible benefits (especially the increased maternity benefits and increased 401k match)

Cons

-Salary for tech jobs seems like it needs to be more competitive to compete in Seattle's market. I worry about losing some of our great developers to other companies. -Stock options are basically worthless, we need to switch to RSUs.

avatar
Zillow Response
10y
Thank you for the review! Overall I'm thrilled that you're happy here, and I'm also glad you are happy with the increased benefits. On comp, it's very important to us that we remain competitive and a great place to work, and are reviewing deeply for annual reviews in Q1. - Amy (COO)
1.0
Nov 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits are good, and you'll need them for the therapy required to keep your sanity.

Cons

The worst and most manipulative manager of my career was here. Lead of our org had generally no direction. So many people were terrible when it came to resolving issues. Seattle freeze but in the workplace. Say one thing to you, and another thing to someone else. The business acts like they are inclusive but don't really understand how that extends beyond being race and LGBTQ friendly. Congrats - but how do you actually treat your people in the day to day? It is completely unsurprising to see the ZO business collapse given how this company is run. No centralized planning. No processes. No infrastructure. No thinking about downstream effects, or long term planning. Nobody takes responsibility for their own part in situations. Zero people complete tasks on time. People who commit to doing something will often not do it, or do the opposite, without communication to the team. It felt like chaos all the time, and constantly putting out fires. Got hired to do one job, then my role turned out to be something different, got shifted around no less than 3 times, a couple re-orgs, management change and then was surprised at how difficult it was to navigate remotely - all the first year. Senior leaders verbally attack people, have unrealistic expectations, name call, refuse to work as a team - and are allowed to stay on board. Pretend to be on your side, then twist what you say and use it against you later. The most toxic organization I've ever been a part of. My mental health seriously deteriorated over the course of my time here. I've never been treated that poorly in a job, ever. RUN FAR, FAR AWAY.

1.0
Sep 8, 2021
Recommend
CEO approval
Business Outlook

Pros

There are no pros anymore, OH, you get stock shares for 1/2 of your annual review compensation but wait, the stock is worthless now. Never mind, no pros.

Cons

HUGE LIST but #1 is the current GM. #1 He has role due to nepotism (NOT QUALIFIED TO MANAGE A TEAM), #2 no leadership capabilities, #3 no management capabilities, #4 no team development capabilities, #5 HE IS A LIAR!, #6 a HUGE yes man, #7 no team culture, #8 does not understand the word "quality", #9 NO DESERVED PROMOTIONS GIVEN, AND #10 HE IS AN INEPT MANAGER DUE TO #1-9!

avatar
Zillow Response
4y
This is Shoaib Aryan, Director, Regional Partnerships. I am sorry to hear about your experience. With regards to our leaders and our culture, I know we are striving for strong and consistent leadership across the company, regardless of what area of the business we sit in. Good leadership is the key to our continued success so we do take this feedback seriously. If you are willing to dive into this, I’d like to take this offline to get more details about your experience. Please email me at saryan@zillowgroup.com -- Shoaib Aryan Director, Regional Partnerships
Viewing 40 - 42 of 1,697 Reviews

Glassdoor has 2,688 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.