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      Zillow

      Engaged Employer

      Zillow reviews

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      4.7

      92% would recommend to a friend

      (1,697 total reviews)
      avatar

      Jeremy Wacksman

      96% approve of CEO

      75% positive business outlook

      Ratings by category

      4.6

      Culture & values

      4.6

      Diversity & inclusion

      4.6

      Work/Life balance

      4.6

      Compensation and benefits

      4.5

      Career opportunities

      4.4

      Senior management

      Zillow has an employee rating of 4.7 out of 5 stars, based on 1,697 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is 22% above average for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      May 25, 2017

      Advice to women joining Seattle sales team

      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Z Seattle office is such a fun place to work . Everyone has amazing character, positive personalities and really just want to help. The inside sales org offers opportunity to make a lot of money . The executives are people you are proud of and they inspire you to work harder. And the benefits, so many amazing benefits.

      Cons

      Zillow has been working hard to be more diverse and it is apparent in most of the department's, except for inside sales. It is still very much a boys club. Even though half of the sales staff are women, almost all the managers are men. All of the General Managers are also men. Being a women means you have to work twice as hard to get half the recognition. I have been at Zillow 2 years and I have not seen a single women promoted . The "boys" also treat the environment with a very "frat like" attitude. You must have very thick skin to survive the environment.

      avatar
      Zillow Response
      9y
      Thank you for your feedback. I am glad you think Zillow Group is a fun place to work. Here at Zillow Group we value gender parity and are always working hard to improve equality in the workplace. Our sales organization has women in both manager and senior leadership roles across all offices. In addition, our leadership and sales roles are open for all to apply and interview. To further instill a culture of transparency, we've recently looked into our gender pay gap and found that female employees make $1.01 for every dollar earned by male counterparts. We are also supporting our diversity & inclusion initiative by rolling out training around leadership development and unconscious bias. I value your feedback and my door is always open to discuss this further. Chris Lowe Senior Director - Premier Agent Sales, Seattle
      1.0
      Apr 23, 2017

      Don't be fooled...PAC

      Premier agent concierge
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, free snacks and drinks, amazing people.

      Cons

      This job was the worst job I have ever had! Management is a joke. They tell you that they promote within but then they hired team leads externally, passing up great internal candidates. They do not care about you as a person but rather the amount of calls you make. Also if you try and do the right thing by putting in your 2 weeks, they let you go right then and make up fake emails saying you said it was your last day. They give severance to people they fire but not when you give your two weeks and HR's explanation was that it was up to them.

      avatar
      Zillow Response
      9y
      Thanks for the feedback. I’m sorry you felt your experience was poor. Our Denver office, as are many Zillow Group locations, is consistently recognized as a great place to work, and I strongly believe our management team is demonstrably strong in both performance and people management. We’re also very proud that 70% of our team leads were promoted from within. Regarding our process for resignations, severance is dependent on when and how the employee gives notice. In terms of the most serious charge of fabricating documentation, we work hard to live our company's core values every day, including one of my favorites, Act With Integrity. I spoke to our senior leadership and human resources, and reviewed documented conversations from resignations and performance improvement plans from this year. I found no discrepancies and firmly believe the process is working cleanly and as intended. However, if you have information to the contrary, I definitely want to hear those details. Please email me at jrg@zillowgroup.com. –JR Gast, VP Client Experience
      1.0
      Aug 1, 2016

      Inside Sales Consultant

      Inside sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Young start up type company. Pay is 36k base salary plus commission-- good medical benefits and good location---- fun holiday theme employee parties.

      Cons

      Sketchy business practices. Employees are encouraged to work 10+ hour days and are made to feel guilty if they leave early. Required employees to be on the phone all day and not leave their desks. No work/life balance. Vacations are frowned upon.

      avatar
      Zillow Response
      9y
      Thank you for the review. It sounds like you left our organization some time ago based on the role listed. I agree we have outstanding benefits and our company parties are among the many team building events that are great. We certainly do not ask employees to work 10+ hours a day. In fact, quite the contrary. We manage to a healthy work/life balance that has a focus on strong work ethic during working hours and quality of life outside of the work place. We do, in fact, encourage vacations. Finally, when it comes to our business practices, one of our core values at Zillow Group is "Act with Integrity". Everyone in our organization is held accountable to that standard. Thank you again for your feedback. If you have more, please feel free to connect with me at stevec@zillowgroup.com. Steve Capezza - Vice President, Premier Agent Sales - Orange County & New York
      Viewing 46 - 48 of 1,697 Reviews
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      ReviewsZillow reviews

      Glassdoor has 2,688 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.