Zillow reviews

4.7

92% would recommend to a friend

(1,697 total reviews)
avatar

Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.7 out of 5 stars, based on 1,697 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is 22% above average for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Dec 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Zillow has great benefits The rest of the company seems to abide by core values The company (not team) has exciting potential for growth

Cons

I have been on this team a long time and have seen it go nowhere but downhill. Just in the past months 4 people have announced their departure just within the Assessment team of Data Services. And it is no secret that more will soon follow suit. If anyone in the C-Level reads this it is 100% a rejection of the teams senior management. Any other explanation is simply false. It began with these 4, and many more are now looking to get out. The teams senior managers are nothing but a clique of old school business people who's values are opposite to those of Zillows. They work to protect themselves and not those under them. If you are not one of their chosen 'favorites' you will go nowhere. This was 100% apparent in the latest promotions on the team. Everyone saw through the process and everyone knew who was going to be promoted before the process even started. The hiring process was biased and unfair from the start. People do not want to work for shady, dishonest people and your continued toleration of this team's leadership is jeopardizing the whole project. Survey after survey comes and nothing changes. Low scores across the board. The managers want to point fingers but cannot point it at themselves. They are the problem. They pretend that no other people can do this job or understand the data but them, but the reality is that assessment data is messy but ultimately uncomplicated. Any person versed in data could lead this team to be better both in terms of morale and the data itself. None of the managers are technical and only slow the process down and interject themselves in processes to seem like they are important. Morale is at an all time low on the team and people are burned out. If you are thinking of applying to this team because of the prospect of working for Zillow you should think again and look elsewhere. The novelty of working here soon wears off as this team is not in line with Zillow. You will see and talk to other people who love Zillow, their teams, and their managers. But you will not find that on this team.

avatar
Zillow Response
6y
We want to be sure to continue to address the concerns on these team. If you would like to connect directly please reach out to me at dans@zillowgroup.com .
4.0
Nov 26, 2022

Good people, messy culture

Recommend
CEO approval
Business Outlook

Pros

Zillow has some of the smartest, most caring, and creative thinking people I have ever met. Their Chief People Officer and the majority of their executives are wonderful to work with, and the vast majority of peers are kind, intelligent, and thoughtful.

Cons

Zillow is stuck. I'm not sure if the acquisition strategy, the attempt to enter traditional real estate, or bureaucracy is to blame, but despite having all the right pieces and people, Zillow is rowing in circles. The polite culture has been infected by politically minded people using superficial metrics and being loud to move up in the company over more qualified, better employees. People have started being punished for pointing out problems, and are encouraged to gloss over mistakes and avoid big swings. Resources are conservatively allocated, so people start to in-fight and manipulate in order to avoid being understaffed. Compensation is extremely low compared to even earlier stage companies. Using the right language and virtue-signaling is prioritized over efforts to actually increase representation and inclusion. It breaks my heart to see a company filled with so many wonderful people have no clear path forward.

Viewing 7 - 9 of 1,697 Reviews

Glassdoor has 2,688 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.