Zillow reviews

4.6

92% would recommend to a friend

(1,704 total reviews)
avatar

Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.6 out of 5 stars, based on 1,704 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Nov 19, 2018
Recommend
CEO approval
Business Outlook

Pros

A lot of companies give lip service when it comes to addressing inequities around sexuality, gender, and diversity in the workplace. Because we were so driven product wise for years it felt like maybe that is all Zillow will be; lip service. Last few years though I am inspired and impressed by the excellent work from C level down in advocating for inclusivity, equity and belonging for everyone. It is not easy work and we still have ways to go but I can confidently say we are authentic at Zillow about our commitment. For example, in the past few months, I have been able to communicate and get support around issues of bias that a few years ago I wouldn't have felt safe to address. I can't say enough how valuable this has been. If we at Zillow keep going as passionately about this aspect of our culture as we have been the last two to three years we are going to be a model in the technology industry and beyond about the business and cultural value of making all employees feel welcomed and part of an organization. Because of the leadership buy-in, I believe we will continue on this path. Also, you work with some of the smartest people in their given specialties. Come in hungry and open to learn you will grow. You will never get bored here if you are curious and you lean in. Work-life balance is ample and promoted. Also, it takes a few weeks to realize, wow, you are at a company that is doing groundbreaking, innovative work.

Cons

Some in middle management, especially in sales and sales support, have not been as committed as some of our executives and individual contributors.

avatar
Zillow Response
7y
Thank you for this fabulous review. We have definitely been making much more of an effort in this area over the last few years. We still have plenty of room for improvement, but I am proud of how far we've come. Thank you for the feedback!
1.0
Nov 9, 2018

Account Manager

Recommend
CEO approval
Business Outlook

Pros

Great work environment. You can find some really cool & down to earth people there.

Cons

So many product issues to the point where employees are blamed because for poor satisfaction. So many department& role changes.

avatar
Zillow Response
7y
Thank you for feedback. While it is nice to hear you found the ZG work environment to be positive, I am sorry to hear about your challenges with the product and departmental changes. We are constantly striving to improve our product experience, and we admittedly do not always get it right. Going forward, we are committed to investing more deeply in our product and while we recognize departmental changes can be internally disruptive, we are open to making those changes if we think it will create the best experience for our consumers and professionals. Thank you again for your honest feedback…it will help us to improve.
5.0
Nov 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Access to upper management at all levels, Transparency of Sr. Leadership, Core Values taken seriously, Focus on people, Great working spaces

Cons

Nothing outside of any company that goes through the growing pains of maturing.

avatar
Zillow Response
7y
Thank you for taking the time to give us your thoughts! It’s great to hear that you are having a positive experience working at Zillow Group. Living our Core Values has always been very important to us and they are deeply embedded in how we conduct business both internally and externally. Our culture is an important piece of what makes us unique, and that starts with our great employees. Feel free to reach out to me if you ever want to chat about our culture or have any suggestions on things we can do differently.
Viewing 1141 - 1143 of 1,704 Reviews

Glassdoor has 2,697 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.