Zillow reviews

4.6

92% would recommend to a friend

(1,703 total reviews)
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Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.6 out of 5 stars, based on 1,703 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Aug 11, 2018

Not a place to grow your career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast paced, great talent, progressive

Cons

Losing the start up feel, career development opportunities are lacking

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Zillow Response
7y
Thanks for your review - we are thrilled to see you think we are fast paced and progressive. I would love to understand more what career development would mean to you. We have an internal team to connect employees to their next opportunity, reach out to me at dans@zillowgroup.com and I can help.
4.0
Aug 5, 2018
Recommend
CEO approval
Business Outlook

Pros

The benefits at Zillow are incomparable to any other benefits I have ever been offered. Health is amazing as they have a customized plan at includes low deductible ($250) and low copays of $15 for visits. Referrals are not required so there’s no headache when scheduling appointments. The plan also overs massage therapy, acupuncture, and chiropractor visits. Dental is also very good! Zillow covers half the cost for braces! Commuter benefits are available Vision covers a good amount $75 gym reimbursement Volunteer opportunities Guided career development Paternity leave and baby bucks Work/life balance Fully stocked kitchen that provides more than enough options for breakfast and lunch. Catered lunches twice a month Food trucks daily so you don’t have to run out on break Workout classes during office hours Relaxed dress code

Cons

The Denver office doesn’t have as many departments as other offices do. Therefore, the growth is really hard if you’re not willing to relocate. The entry position is a very easy CES position which is where most begin their Zillow career. However, there isn’t much of a system to monitor employees. You can be a top performer on your team and/or in the department, and the treatment is the same as the guy sitting next to you doing half the work but taking double the breaks. They claim this is monitored, but there doesn’t seem to be much managing of the “slackers”. Top performers are rarely recognized by upper management and receive zero incentive for their hard work and dedication to the company. It sucks. As managers are encouraged to help with career development, the room for growth is sparse and the demand is high. A survey is sent out to employees to provide feedback and every time I fill this out, I voice my opinion about compensating top performers and I never ever hear a word about it. They stress “power to the people” and that they hear us, but this topic continues to go unheard. It’s so un-motivating especially to the people who are actually dedicated. Employees are growing frustrated and morale is way down.

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Zillow Response
7y
Hi, at Zillow we strive to make our compensation fair and equitable. We regularly review the compensation of our employees to ensure it's competitive in the marketplaces we operate in, and believe that the Concierge role is paid fairly and competitively. We also apply our performance management process evenly across teams and locations. This doesn't mean everyone performs at the same level all the time, but we do set high standards and help people get there. That all being said, I'm concerned about your comment that career development was not handled properly. We use an "employee powered/manager supported" model here, and I want to make sure the appropriate support was provided. I'd be happy to connect directly and hear more of those details. Please reach out to me at jrg@zillowgroup.com, or grab me the next time I'm in Denver.
3.0
Aug 2, 2018

Solid job if you don't take it too seriously

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice offices. Good pay. Good work/life balance. Stable company. You can completely ignore office politics, but see "Cons."

Cons

Very easy to over-specialize. Easy to get stuck. Hard to move between teams or departments. If you completely ignore office politics you will have a hard time advocating for yourself. For example, I was once told that if I wanted to join another team, I should start by joining that team lead's running club.

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Zillow Response
7y
Thank you for the feedback. I'm not sure when you left the company, but one area where we've invested significantly in the past few years is internal mobility, and opening up opportunities on other teams. I expect our experience today to be much better than what you describe. -- Amy (COO)
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