Zillow reviews

4.6

92% would recommend to a friend

(1,702 total reviews)
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Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.6 out of 5 stars, based on 1,702 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Jul 16, 2017

Zillow Group

Recommend
CEO approval
Business Outlook

Pros

Solid base, great product, culture is young and fun...free lunch and happy hours!!!!! Company parties are amazing !!!! Did I forget to say Free Lunch!

Cons

Poor management, no clear path of where you will be in a year, constant change ...lots and lots of change!

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Zillow Response
8y
Hello, this is Dave Frisone, GM of sales in NY, thank you for your positive review! More importantly, thank you for your hard work and important contribution to our winning culture. #ZGisaTeamSport I would love to get more insight from you on how we can continue be an incredible place to work, so please feel free to come by my desk or email me directly at davef@zillowgroup.com. Thanks again!
5.0
Jul 14, 2017
Recommend
CEO approval
Business Outlook

Pros

I feel extremely fortunate to work for Zillow Group for a variety of reasons. I could go on a tangent as to why, but in writing this review, I'll focus on what I believe is most pertinent to prospective applicants in case the reviews about catered food and free cold brew aren't doing it for you. In a career search, most people look for key components when applying for a role: compensation package, benefits, career growth, work/life balance, and excitement about the company you work for. When considering these things on a scale of 1-10, Zillow is an 11. When I first started, I had zero sales experience but was eager to learn and confident in myself. When I hit the sales floor, I initially struggled, but my team lead at the time spent much of his time developing and coaching me and got me to a point where I now consistently exceed and have more financial opportunity than I’ve ever had in my life. The point is, Zillow provides exceptional training on a daily basis, which positions anyone who takes it in for career growth and the best opportunity to be handsomely compensated. When it comes to work/life balance, I’ve never worked more than 40 hours a week, I’m encouraged to take vacations, and I occasionally take a Monday or Friday off just for fun. The benefits package is unreal and I’d bet you’ve never seen better. As far as excitement goes, Zillow is the largest, most innovative company in its space and the direction in which it’s heading is only going up. I feel as though I’ve been taught invaluable lessons I’ll use my entire working life, that I’ve been given more opportunity than most any other company could give me, and most of all, I’ve truly been cared for at Zillow.

Cons

The sales role is definitely a grind and is not an easy job but nobody withholds that information from you prior to joining. If you're not optimistic, this will be your con

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Zillow Response
8y
Thanks for your detailed and glowing review about your current experience with Zillow Group. The Orange County Sales team is a spectacular team to be a part of. We strive to have a world-class team who is hardworking and commits to a winning culture. I would love to get more insight from you on how we can continue be an incredible place to work, so please feel free to come by my desk or email me directly at jamith@zillowgroup.com. Thanks again for your feedback! Jami Thomas- Senior Director, Premier Agent Sales
5.0
Jul 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Zillow is already one of the best tech companies you can work for, and they are always striving to be even better. They treat their employees like responsible adults (discretionary time off, rare after hours work, etc). Zillow is also great because it allows you to grow your career the way that you want to; you aren't forced to take a management role to progress.

Cons

Some of the release / engineering processes can be frustrating. Also, I disagree with the way they've historically chosen development managers. That being said, that's another area where I think Zillow is trying to improve.

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Zillow Response
8y
Thank you for your comments and feedback. I am glad you are enjoying working at Zillow and experiencing many of the things that make Zillow Group a great place to work and built a career. I agree that we have more we need to do to make the release and development processes more efficient and hassle free. We've been making significant investments in this area over the last few years and we are seeing those improved tools and procedures helping. If you see other things you think we should be doing to help accelerate, please let me know. Some of our devs have enjoyed Velociteering to help make a more sizable impact on the backlog. That said, we have continued to increase the release frequency of our main release vehicle as well as increase the number of "on demand" releases throughout the week. Again, more to do, but good progress being made. I'm sorry if you have experienced a Development Manager who is not meeting your expectations. He do prefer a promote from within approach, and many of our managers are new managers. With increased training that we provide, I am seeing good growth in these new managers. If you have constructive feedback on any of our managers, please pass it on. As you know, we encourage peer and manager feedback to help provide insights into these experiences and room for improvement. Again, thanks for the feedback and all you are doing to help Zillow succeed in our mission.
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Glassdoor has 2,695 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.