Zillow reviews

4.6

92% would recommend to a friend

(1,700 total reviews)
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Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.6 out of 5 stars, based on 1,700 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Feb 23, 2017

Sales Exectutive

Recommend
CEO approval
Business Outlook

Pros

The people there are absolutely amazing.

Cons

Constantly asking more and more from their employees without offering much incentive. Career advancement can be very difficult.

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Zillow Response
9y
Thank you for the review. I agree our people are amazing. To me, that is the best part of working at Zillow Group. I am interested in hearing more about your thoughts regarding our incentive plans. Our sales team typically sees significant financial opportunity so I am curious to hear why your experience has been different. Please reach out to stevec@zillowgroup.com. Best of luck with your future endeavors. Thank you again for the review. Steve Capezza - Vice President, Premier Agent Sales
4.0
Sep 9, 2016
Recommend
CEO approval
Business Outlook

Pros

In my time at Zillow, I felt motivated to continuously be a top-performer and I was. As a CES, I was consistently on our daily leader board and felt a drive to push myself due to an unparalleled work-place culture. Truly felt appreciated as an employee for a multitude of reasons; free food didn't hurt. My co-workers and managers both were beyond influential in helping me receive the highest possible bonus you could in our department for every quarterly review conducted on my behalf. I worked hard and build solid rapport with almost everyone in the Denver office. It is incredibly unfortunate that I'm even having to type the duration of this review out, but it needs to be heard.

Cons

There really aren't any cons to working at the Denver office, minus the deplorable comments and actions of an individual who single-handedly brings down the morale of almost 200 people on a daily basis. The statements are reprehensible, I was told in order to succeed at this company, I'd have to "fake it until you make it." That deplorable mentality carries over to a truly vile managerial style that does nothing but promote unnecessary micro-management that invalidates efforts done by members on the team, myself included. Which only succeeded in making me feel inadequate and like I was not a valued member of the office. Constant complaints are mustered against this individual to no avail and this imperviousness is a true mystery. This individual personally led me to have overwhelmingly debilitating panic attacks on an almost daily basis which eventually caused my numbers to fall, for me to be forced to leave my desk and sometimes even have to leave early. This was then used against me in order to justify my termination. Multiple co-workers and leads were aware of the situation and but by then, it was too late. It pains me to write all this out and make it public knowledge, but it needs to be seen and heard, not swept under the rug like the company would prefer.

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Zillow Response
9y
Thank you for your detailed review. I’m glad you enjoyed a lot of your experience at Zillow and with the Premier Agent Concierge team. We care a lot about creating a positive and fun culture, and have taken a lot of steps recently to make that culture even better. That said, I’m sorry to hear that you had a negative experience with a co-worker. Feel free to write me at tonys@zillow.com and share specific details, which will help us in our effort to always be improving upon our culture. Tony Small, Vice President and General Manager, Premier Agent
5.0
Jun 19, 2016

People First

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Zillow views their employees as its most important asset and you can see it in the way we are treated. The workplace is transparent and the product teams are kept small so there can be autonomy to move fast and make an impact. I'm generally skeptical of things like "core values", but Zillow has managed to roll out these big company concepts in a way that feels genuine. We're in a transition from a small company to a relatively big one (2k+) and the leadership team is taking deliberate steps to have the right amount of process to keep things running efficiently. There's a strong emphasis on over all quality of life. Generous vacation, good parental leave (which everyone actually uses) and a culture that doesn't expect you to be connected all of the time. Zillow has a dual-class stock structure that allows the Founders and CEO to have complete control over direction of the company, allowing for a long term vision. It exciting that Zillow is able to invest so much in the future, tear-down and rebuild business models and expand into adjacent markets even if it limits near term profits. No concern with activist investors here. Overall the best place I've worked.

Cons

We're pretty spoiled overall though the pay the benefits aren't quite as good as the "tier 1" tech companies (Google, Facebook, Microsoft), though they are getting better every year. Things change quickly so it could be a tough place to work if you want consistency.

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Zillow Response
9y
Thank you for the review! I'm glad you are happy here. - Amy (COO)
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Glassdoor has 2,691 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.