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      Zillow

      Engaged Employer

      Zillow reviews

      4.6

      92% would recommend to a friend

      (1,701 total reviews)
      avatar

      Jeremy Wacksman

      96% approve of CEO

      75% positive business outlook

      Ratings by category

      4.6

      Culture & values

      4.6

      Diversity & inclusion

      4.6

      Work/Life balance

      4.6

      Compensation and benefits

      4.5

      Career opportunities

      4.4

      Senior management

      Zillow has an employee rating of 4.6 out of 5 stars, based on 1,701 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Oct 6, 2014

      Good company, good people, boring job.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free food, nice people, nice offices, room for growth, nice benefits, stock options, decent training program.

      Cons

      Can't speak for other departments, but sales and account management is dull. You're working in a call center - talking to real estate agents, having the same conversation ALL DAY LONG. Team leads are supportive and my manager was a nice guy, but if you don't enjoy being on the phone and want more action in a job, this isn't for you. They watch you more than you think and the first month is really more of a trial run - come in early, stay late, take a short lunch or you're sacked - simple as that. If you're in sales, prepare for a grind - if you're good at it, theres money to be made. If you're not - pack your bags. Account management - don't get used to a lot of money - you won't make it. Enjoy talking to real estate agents and having the same conversation every day all day. Your headset and free popcorn will be constant companions.

      avatar
      Zillow Response
      11y
      I run the Inside Sales org at Zillow and thanks for taking the time to review your experience. I'd like to address your concerns: • As with any job, there is a certain amount of routine that's required but I think our people would tell you this is one of if not the most interesting sales jobs out there because: 1) The product works and when we sell to the right real estate agent, the ROI is there and the feedback we get from happy clients is hugely satisfying. 2) we're constantly improving our product and systems so there are lots of learning opportunities that help our people improve and grow. 3) every real estate agent has a different story to tell regarding his or her business - the sales process starts with understanding these unique businesses and offering a solution that meets the agent's needs. The sales position calls for people to work 8 hour days and we don't micro-manage people's schedules - that said, we do manage our people to make sure they are getting enough sales presentations every day to be successful. If you have specific ideas on how to improve the sales role at Zillow, I'd be happy to speak with you. Doug Slotkin Dougs@Zillow.com
      2.0
      Sep 17, 2014

      Low salary, high demand, emotional roller coaster. Low moral. Boiler room.

      Inside sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Health benefits. Weekly catered lunches and snacks provided. Nice office. After a year you can be considered a veteran because of turn over.

      Cons

      Job hours are beyond a legal right without overtime. It's a class action suit lawyers dream. Job has high call demand that keeps you late and often beyond a 9-10hr day. Lunch breaks are discouraged. Guilt if you have any appointments or need a break. You feel overworked and over regulated. Not a good job for parents. To cry or breakdown is normal. Hard to make good money your first year. Top sellers are awarded with a t-shirt or swag. High turn over and most new hires won't last 90 days. Management can act childish and quickly decide your fate at the company.

      5.0
      Sep 11, 2014

      The best company I've worked for-Z-OC

      Inside sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture here is sincerely positive. Support is always there. It's not an easy job by any means but there is a team spirit amongst individual teams as well as the office as a whole. It's fun to come to work everyday. Everyone from the top down in the company knows who you are and is approachable. You know you are a part of something. High energy, music playing, encouragement to succeed. Bonuses, lunches, celebrations, events, oh and the best benefits. It's my pleasure to work at Zillow.

      Cons

      Not an easy job, lots of calling, lots of highs but some lows. Long days at times.

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      Glassdoor has 2,692 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.